I have been trying to get an status update from my dealer and was initially told that a system he called VIN track was down due to a security breach. I’ve seen other folks here appear to get updates this week so o checked in with him again and he sent me the following. My question is (and I’ve asked the dealer the same), why would this impact tracking a build status. My vehicle isn’t even at D yet. Anybody know if they use the same system to track build vs shipping?
Please be advised that our Outbound Transportation provider that consolidates all the North America in-transit and shipping details is experiencing system outages as of April 14th. Dealers should expect to see issues with DealerCONNECT specific to vehicle deliver ETAs, as well as track & trace capabilities until vendor systems are restored. Vehicle shipping will not be impacted, and operations will continue as normal. Updates will be provided as the situation improves.