RonJohnson06
Member
- Joined
- Oct 12, 2021
- Messages
- 8
- Reaction score
- 29
Thanks! I’m fortunate that I’m not in a need situation with the order. I’m replacing a 2017 Rebel - I’m getting by fine. But, yes, it has been 7 months now. When I ordered, they had closed 2021 orders but didn’t yet have pricing for 2022 so he committed to 2021 pricing so I’m about $3k under MSRP. Long wait, but it‘s all good.LOL Another newbie who wants to skip the first 1000 pages. The answers are in the pages, "March yourself back to page 1 and suffer reading and taking notes like the rest of us"! In all seriousness there are zero direct answers that make 100% truth. One Member may get lucky and get a good honest answer from RAMChat. The next 100 Members not so much. A few Members have luck with their dealership, many don't. FCA and the Factory its self can't give you direct answers either via email/phone. The Rail Shipping companies won't provide you shipping information unless you work for them or are a direct customer and use their rail cars for mass shipping. A couple Members (who knew the Rail Car Number their truck was loaded on) were able to use the automated system to get some information, but could never talk to an actual Customer Service Rep. What works for one Member doesn't necessarily work for the next Member.
There are many Members on this Forum who can provide some good information, but I suggest you ask direct questions and supply the 8 digit VIN# when requesting information. ALL trucks are tracked by VIN. I also suggest you pester the heck out of your sales person at the dealership, especially if you are paying MSRP and above for your new truck. Your sales person has the ability to track your order.
And last, Hey! It's the holidays so people, who know people, who know what is happening, are enjoying time away from work just like the rest of us. Hopefully after the first of the year things will get back to somewhat normal.
Happy Holidays! Good Luck with your search and congratulations on the purchase of your new truck! You're going to be blown away when/if it actually shows up. May order? You deserve some serious answers my friend.......
Thanks for the detailed reply! Mine is line #60 on the spreadsheet.