Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!
I totally agree with you. I'm happy with my local dealer in general, have had a very long relationship with them, so this comment is not directed at them. But some dealers tend to not recognize just how inconvenient it is to bring vehicles back. We own them because we need them, dropping them at a dealer AGAIN is a huge problem at times.
They already replaced mine once or twice. Issue is resolved when I pick the truck up, and then the buttons stop working again at some point.
What year is it?
2023
Mine was the same as your 1st sentence, only cruise worked, nothing else, no lighted buttons, no gear shift selector buttons. But, in my case the heated wheel was disabled as well, even though that switch it on the center controls or the radio screen controls.
Strange, no messages for it.
I am curious about the recall aspect of it. I just bought a 2023 Ram Limited 1500 4x4 with 22k-ish miles on it from a non- Ram Dealership. Issue just popped up 6 days after leaving the dealership. Steering wheel will not heat from any point to turn it on. The rear buttons on both sides of the steering wheel do not work, and the front buttons on the left side do not work, so you cannot view trip odometer, oil life bar etc...But the cruise control part all works fine? I watched a video last night on YT of a gent replacing the SCM, tedious but doable. When I enter my VIN on NHTSA the report back comes that there are no open recalls for my Truck. All that being said, I would hope that I am still covered under the 3 year/36k bumper to bumper? Thoughts and advice appreciated!
I'm very curious about the numbers, how many of us this is happening to. My dealer said mine was the 1st one they had seen, and I believe them. No idea how widespread it is. Is it something that eventually happens in many trucks? Or is it just those lucky few of us, yours happened early at 7500 miles, mine at over 60000 miles, seems pretty random.
I spoke with my dealer today. They said they had seen one of these issues before. I’m taking it in after Thanksgiving. I will post the result.
Nothing definite that anyone has figured out so far. Seems like a few people have luck with the battery disconnect and reconnect, a few like me with clock spring replacement fixing it for a while anyway, and some have had steering wheels replaced with no luck. It would be really nice if at some point we could figure out the failure point for sure, assuming it's the same on most of these.
I'm not running one, but ... that sounds to me like "your radio stopped working because you used green washer fluid". Meaning they don't know what is wrong with your wheel buttons so they find something non-Ram and decide to place the blame there. I highly doubt there is any impact from the pedal monster, all the rest of us have the same problem and no cause we can find so far.
