Ionicbrick
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2022 Aisin Failure Tracking Sheet
- Thread starter mbarber84
- Start date
Thanks man, sorry for the mix up. Ive been at this for a few hours now. Trying to communicate and pull updates from 85 different trucks (and people) using five different means of communication.
My brain is fried, esecially after a full work day
My brain is fried, esecially after a full work day
Ionicbrick
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I’ll bet. Try not to sweat it. I just saw a guy have a second Aisin replaced on FB… not sure if he’s on your list or not… I’m not crazy about Facebook groups, those guys are kinda jerks sometimes.
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Yeah you have to take the good with the bad on some of those groups. The ones with good moderators are better. Did you catch a name? (which FB group?)
Ionicbrick
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No… and now I can’t find it. Problem with following those groups is you get all kinds of stuff in your feed, and from different times. I’ll see if I can find it at some point.
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UPDATE:
At the recommendation / request of several people, I am going to attempt to collect serial numbers for the failed transmissions. This may be a different way to track which trucks could be at risk moving forward.
In order for this to work, I will need the individuals listed on the sheet to attempt to obtain the serial number for the transmissions that have failed and are confirmed K1 snap ring failures. The serial number is stamped on to a blue metal tag on the side of transmission case. Please see the attached picture for positive identification. I created a new column for "Failed Transmission Serial Number". If you are on the sheet, and you are either able to find out, or already know the serial number for your failed transmission, please let me know. I realize this is extra work, but it may prove to be more accurate than the build date for the truck
At the recommendation / request of several people, I am going to attempt to collect serial numbers for the failed transmissions. This may be a different way to track which trucks could be at risk moving forward.
In order for this to work, I will need the individuals listed on the sheet to attempt to obtain the serial number for the transmissions that have failed and are confirmed K1 snap ring failures. The serial number is stamped on to a blue metal tag on the side of transmission case. Please see the attached picture for positive identification. I created a new column for "Failed Transmission Serial Number". If you are on the sheet, and you are either able to find out, or already know the serial number for your failed transmission, please let me know. I realize this is extra work, but it may prove to be more accurate than the build date for the truck
You might also collect the replacement serial to track if they are subject to an ongoing failure as well...
Good idea. I can add that.
Deltron
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10 at one dealer? Sounds like this is MUCH worse than what the spreadsheet reflects.
I have no doubt it is worse than what is reflected on my spreadsheet. I could probably add another 20-30 trucks just in reading YouTube comments today on videos regarding this issue. My sheet only reaches a relatively small percentage of the total ownership of these trucks. I don’t think it would be too much of a stretch to assume there are at least as many that I haven’t talked. Maybe more. I started recording data on this issue 39 days ago and have since accumulated 89 trucks. That’s a little over 2 trucks per day.
Ionicbrick
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Yes just at my dealer. They have the largest repair center of any dealer in the metro area, so they see more trucks for sure. If we double that for the state (20) and then for 50 states… I’d say the actual number is closer to 1000. So we might have 10-20% of them on the spread sheet. It’s still a relatively low number, yet still alarming.
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And let’s not forget there are still a number of 2022’s just hitting dealer lots. I don’t think this is going away anytime soon. It’s a small number when compared to the grand total, but it’s likely to continue occurring for quite a while I think. Lots of these trucks still sitting in garages waiting to tow boats and campers for the first time this spring & summer.
Which metro area?
Ionicbrick
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Deltron
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I'm in that position.
NorCalHORam05
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That's where we'd be had we not bought it from mark dodge and drove it back to California from Louisiana. Wouldn't even know about this failure and would be months from now before we hit the mileage of our failure.
Which dealer.
Last SA I spoke to 1 week ago ago at ANA said they hadn't seen any. That said, this particular SA I talked to is probably one of the least trustworthy individuals in that dealership.
Ionicbrick
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I’ve never had good luck with the staff at the Arapahoe dealer, couple of friends have had horrible problems with their service department…
I bought my truck from the one on Broadway because the salesman I dealt with is a friend of a friend and helped get me a good deal… their service department is not very knowledgeable to say the least.
My main dealer is Christopher’s in Golden. I’ve bought four trucks there and had lots of work done on them and they’ve always been great, I tried to buy my latest truck there but no one would budge off MSRP at the time…
Two people in the service department are in the know about these transmission issues. I can give you their names if you’d like in a PM…
I do my own maintenance, but obviously need a dealer for recalls and warranty. There are mishaps that are normal pretty much everywhere, but they treat me well and don’t try to feed me any bs.
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No need for contact info, my truck isn't (AFAIK) affected.
I bought from ANA 9at a healthy discount off invoice) and it shows my purchase on the work orders so I think maybe I get slightly better service/treatment but who knows. I'm always sure to be specific with them, provide recall or TSB info, and let them know what I expect to be done. They're actually pretty good about keeping me updated via SMS and usually prompt to reply. I'll give them that. Also, other than the continual "no trouble found" with my harmonic balancer belt chirp (now a known TSB) and perhaps a few minor trim related issues, they've done good work on the recalls including my HVAC replacement that required dash removal (one of the trim damage incidents).
Back on topic - sorry for the OT.
jchangras
New Member
We have a 2022 3500 HO with less than 200 miles on it that failed yesterday. Built in December 2022 picked up late January 2023. No forward only reverse. Being dropped off at the dealership today.