Diesel exhaust system regeneration cycle ran while I was driving on a highway.
There was a storm with rain (the only thing that saved my truck) and cross winds up to 60 mph. The exhaust was blown directly into the passenger side corner of the bumper where it swirled and caught the bumper on fire. If it hadn't been raining I would have lost the truck and possibly my dogs in the back.
The local mechanic (ASE Master Mechanic for 30+ years) diagnosed the cause.
I called Ram who sent a 3rd party investigator for FCA to report to the NHTSA.
My dealership refused responsibility claiming they've never heard of it happening.
It happened.
The dealership refused to help as did FCA (truck was purchased new in January 2020 & is under warranty).
Despite having been a Mopar guy since my first car in the 1990s, I'm done with Stellantis because they aren't Mopar quality.
This is the 2nd FCA vehicle I've had trouble with since Fiat took over.
Incidentally the dealership (Bill Harris in Ashland Ohio) gave me a run around for a month before telling me they would offer no help.
There was a storm with rain (the only thing that saved my truck) and cross winds up to 60 mph. The exhaust was blown directly into the passenger side corner of the bumper where it swirled and caught the bumper on fire. If it hadn't been raining I would have lost the truck and possibly my dogs in the back.
The local mechanic (ASE Master Mechanic for 30+ years) diagnosed the cause.
I called Ram who sent a 3rd party investigator for FCA to report to the NHTSA.
My dealership refused responsibility claiming they've never heard of it happening.
It happened.
The dealership refused to help as did FCA (truck was purchased new in January 2020 & is under warranty).
Despite having been a Mopar guy since my first car in the 1990s, I'm done with Stellantis because they aren't Mopar quality.
This is the 2nd FCA vehicle I've had trouble with since Fiat took over.
Incidentally the dealership (Bill Harris in Ashland Ohio) gave me a run around for a month before telling me they would offer no help.