2022 Ram HD Builds and orders - Post and discuss your TRUCK order here! ** NEW USERS READ POST #1 **

[owdiss78]

Ram cancelled my truck after a month on order with no notice, took 3 weeks to get it sorted out and start the entire process over from the start so lost 7 weeks total. Basically they are all horrible right now regardless of brand.

What was the reason to cancel your order?


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[Lee Iacocca]

I’ll have to say the ride and steering of my new truck is a vast improvement from my 2017 with the same set up and rear air suspension. Totally like riding on a pillow. It seems to turn sharper in forward. Am I smoking something good or has anyone else noticed this too?

 

[briggDD]

What was the reason to cancel your order?


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Ram thought we were buying too many vehicles, claimed I bought like 5 trucks last year so cancelled my order based on that. No call, no warning, just cancelled. The dealer said they are trying to police dishonest dealers that claim they have sold orders. My last vehicle I bought was my 2020 Ram . Took the dealer 3 weeks to convince them they were wrong and allowed me to reordered my truck last week, starting the waiting game all over again. It would have been nice if they actually tried to verify their info before just cancelling real customer‘s orders.

 

[owdiss78]

Ram thought we were buying too many vehicles, claimed I bought like 5 trucks last year so cancelled my order based on that. No call, no warning, just cancelled. The dealer said they are trying to police dishonest dealers that claim they have sold orders. My last vehicle I bought was my 2020 Ram . Took the dealer 3 weeks to convince them they were wrong and allowed me to reordered my truck last week, starting the waiting game all over again. It would have been nice if they actually tried to verify their info before just cancelling real customer‘s orders.

Wow so never even gave you a vin just canceled and left you hanging!! That’s some bull!!

 

[briggDD]

Wow so never even gave you a vin just canceled and left you hanging!! That’s some bull!!

No worse, we had a VIN, I ordered on October 25th, dealer claims it got canceled on December 1. I was checking on status and got a call saying, um they actually cancelled your truck.

 

[ACEd]

This still blows my mind. I always assumed first come, first served. Seems like your order is like a plastic bag in the wind, going with whatever the plant decides is the taste of the week.

We ordered expecting a wait, and were told roughly 20 weeks. Now I’m hearing that 16 weeks is a possibility, but there are still guys here pushing 30+.

As a consumer, I would feel a bit insulted if I paid for a product and am being pushed aside and forgotten about. I am surprised you haven’t walked yet, and I only hope a dealer decides to do something for your troubles.


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Lets think about 30 weeks - Every time I hear that talk, I get upset - are there people with a valid complaint - YES - but there is a lot more to the story.

No orders were taken for 2021's in late part of that cycle due to lack of parts. Orders placed from May were for 2022 model. Production of 2022 model was not planned to start until 14 weeks later in August, assuming parts availability improved. First 2022s were started in mid August followed by an almost immediate 1 week shutdown of the line due to parts availability. 2021 trucks were being completed and shipped concurrently.

We are 19 weeks (less 1) into production and 98% of the May orders are built, and 96% of the June orders, 94% of the July orders, and 90% of the August orders are built. And at least 63% of those (probably more) are delivered. Some additional trucks may be delivered but buyers have not posted again once they got truck. Delivery issues seem to be a significant factor beyond RAM control with trucks stuck at railhead waiting to be trucked to dealers.

Should the early orders all be built? Probably - no one can seem to figure out a valid reason why some seem to have fallen into a black hole.

But they seem to be ramping up and I would not assume the average build of an order placed after production started would fall outside the 12-16 week estimated window I was given - mine was actually 10 weeks and 2 days. Will yours take 20 weeks - maybe. There seem to be some shortages of specific parts again.

But 30 weeks - unlikely barring another line shutdown / parts availability disaster.

And technically, these are not "paid for" - a deposit yes - but I had one on dealer lot sold out from under me after I had put a deposit on it. To me thats more of a fault, but its not RAM, its the specific dealer who would have been happy to take an order, but did refund deposit..

 

[owdiss78]

No worse, we had a VIN, I ordered on October 25th, dealer claims it got canceled on December 1. I was checking on status and got a call saying, um they actually cancelled your truck.

Omg I’d be pissed to find that out now after my 14 weeks!!!! so I wonder who gets that vin now because seams like they won’t cancel a order once there is a vin I tried to cancel mine 2 weeks in to reorder because level one was not on order and I didn’t notice till 10 days in dealer couldn’t cancel and my woman seen it saves 3500 bucks so she was all for not ordering level 1 so just let it go. At least for now lol!! But I am 14 weeks in and not a dang thing about any movement what so ever so I’m about ready to buy else where off the lot since a twin to my truck coming in to a dealer 3 hours away and ordered 3 weeks after my order

 

[owdiss78]

Lets think about 30 weeks - Every time I hear that talk, I get upset - are there people with a valid complaint - YES - but there is a lot more to the story.

No orders were taken for 2021's in late part of that cycle due to lack of parts. Orders placed from May were for 2022 model. Production of 2022 model was not planned to start until 14 weeks later in August, assuming parts availability improved. First 2022s were started in mid August followed by an almost immediate 1 week shutdown of the line due to parts availability. 2021 trucks were being completed and shipped concurrently.

We are 19 weeks (less 1) into production and 98% of the May orders are built, and 96% of the June orders, 94% of the July orders, and 90% of the August orders are built. And at least 63% of those (probably more) are delivered. Delivery issues seem to be a significant factor beyond RAM control with trucks stuck at railhead waiting to be trucked to dealers.

Should the early orders all be built? Probably - no one can seem to figure out a valid reason why some seem to have fallen into a black hole. But they seem to be ramping up and I would not assume the average build of an order placed after production started would fall outside the 12-16 week estimated window I was given - mine was actually 10 weeks and 2 days. Will yours take 20 weeks - maybe. There seem to be some shortages of specific parts again.

But 30 weeks - unlikely barring another line shutdown / parts availability disaster.

And technically, these are not "paid for" - a deposit yes - but I had one on dealer lot sold out from under me after I had put a deposit on it. To me thats more of a fault, but its not RAM, its the specific dealer who would have been happy to take an order, but did refund deposit..

I’m guessing mine will be 24 weeks minimum just seeing how long people sit in D1 then how long vender takes then the nightmare shipping takes since I’m at week 14 today and not even D1. On average add 8 weeks alone if I was D1 today but I’m not so crossing fingers by week 16-18 I at least move to D1 that put me at around 24-28 weeks order to delivery. But I have no idea if that will even happen and it sucks seeing twin orders at a dealer lot or a truck same everything but color and vin being 199990 just example pisses me off. But I do agree about the wait can’t really start till date they started building 2022s. And I believe the week after I ordered they shut down for a week so if I take that off I’m week 13 and nothing yet!! So yes I could see 30weeks being a possibility

 

[ACEd]

I’m guessing mine will be 24 weeks minimum just seeing how long people sit in D1 then how long vender takes then the nightmare shipping takes since I’m at week 14 today and not even D1. On average add 8 weeks alone if I was D1 today but I’m not so crossing fingers by week 16-18 I at least move to D1 that put me at around 24-28 weeks order to delivery. But I have no idea if that will even happen and it sucks seeing twin orders at a dealer lot or a truck same everything but color and vin being 199990 just example pisses me off. But I do agree about the wait can’t really start till date they started building 2022s. And I believe the week after I ordered they shut down for a week so if I take that off I’m week 13 and nothing yet!! So yes I could see 30weeks being a possibility

Really hard to figure - I ordered a week before you same 3500 SRW Megacab - but mine was standard output Diesel Longhorn. At dealer Nov 24. Guess I should have bought a lottery ticket that day. I assume you have rattled your dealer and Ramchat. Wishing you and especially the lost early orders quick build and delivery.

 

[owdiss78]

Sorry all for coming on here ranting I hate not having communication and I get very angry doing business that way. I feel like the positive to order the nicest most expensive truck I’ve ever wanted is turning into a bad experience and it sucks!!! Sorry my comments are negative I don’t like being that way. Just want honest answers and a time frame they are trying to shoot for even if it moves just want honest answers why I’m being skipped along with others waiting.

 

[owdiss78]

Really hard to figure - I ordered a week before you same 3500 SRW Megacab - but mine was standard output Diesel Longhorn. At dealer Nov 24. Guess I should have bought a lottery ticket that day. I assume you have rattled your dealer and Ramchat. Wishing you and especially the lost early orders quick build and delivery.

Yes I’ve talked to my dealer they are small ram dealer large Chevy GM dealer so sadly I’ve learned more on here about ordering then I’ve gotten from them. When I talk to them they use GM for examples of wait they hardly have rams on the lot for inventory but they offered the best deal in area so decided to go local. Wish I found this group sooner before ordering because I been ordering from different dealer just to save the maybe $3000 more off sticker to deal o was offered. The rep has no answers don’t try to get any answers for the dealer. Ram chat gave me a control number around November 8 I’ve received 0 responses from the so called prioritized team to look into the matter I’ve even called and got told we will email you with an update soon as we have one. So I still wait no honest response to info on why I have no movement so I keep asking once a well you every 2 weeks on ram chat for any updates. I get great news you are now on the scheduling phase…. and then I respond so it’s still there and hasn’t moved? Them I see you have a control number we will note it that you still want an update on your order… so nothing at all sucks again I will apologize for my rant about this negative experience so far

 

[Ickabod]

For those wondering about shipping times, my truck hit the factory outgate on 12/10 and was unloaded at the railyard 12/27. The railyard is located in Council Bluffs IA.

Interesting, Mine is going to Des Moines, but goes to Kansas City then by truck. CB would be nice, as I am just over the river...

 

[Wolfcreek]

Wow! Looked at the search inventory feature on the Ram website and found a 214 VIN already built and in route to dealer! Makes it all the more crazy that there are guys with 150 VINs still not built!

 

[Rampingup]

Lets think about 30 weeks - Every time I hear that talk, I get upset - are there people with a valid complaint - YES - but there is a lot more to the story.

No orders were taken for 2021's in late part of that cycle due to lack of parts. Orders placed from May were for 2022 model. Production of 2022 model was not planned to start until 14 weeks later in August, assuming parts availability improved. First 2022s were started in mid August followed by an almost immediate 1 week shutdown of the line due to parts availability. 2021 trucks were being completed and shipped concurrently.

We are 19 weeks (less 1) into production and 98% of the May orders are built, and 96% of the June orders, 94% of the July orders, and 90% of the August orders are built. And at least 63% of those (probably more) are delivered. Some additional trucks may be delivered but buyers have not posted again once they got truck. Delivery issues seem to be a significant factor beyond RAM control with trucks stuck at railhead waiting to be trucked to dealers.

Should the early orders all be built? Probably - no one can seem to figure out a valid reason why some seem to have fallen into a black hole.

But they seem to be ramping up and I would not assume the average build of an order placed after production started would fall outside the 12-16 week estimated window I was given - mine was actually 10 weeks and 2 days. Will yours take 20 weeks - maybe. There seem to be some shortages of specific parts again.

But 30 weeks - unlikely barring another line shutdown / parts availability disaster.

And technically, these are not "paid for" - a deposit yes - but I had one on dealer lot sold out from under me after I had put a deposit on it. To me thats more of a fault, but its not RAM, its the specific dealer who would have been happy to take an order, but did refund deposit..

Very well said. Hopefully the rest of the early orders come thru soon, but it still takes time.

 

[Quadrophenia]

Thought I would throw my experience into the ring since it has seemed to be so average all the way. I have followed the spreadsheet, the comments, the reasons, and so forth, and pretty much the whole way through this wait, I have been right exactly in the middle of thread members experiences. I haven't been either one of the lucky 14 weekers or the unlucky 8 monthers. I ordered from Mark Dodge 8/17, just about when they started up production, so not dealing with waiting for 2022 production to even start. Built 12/9 and supposed to arrive at port today according to Sandi. Up to 3 weeks to deliver to MD, so I am looking at mid-January dealer arrival. (I do have the "large dealer bonus" there)

Pretty much exactly 5 months or 21-22 weeks for an average, no good or bad luck either way order. This seems to be the reasonable expectation from Ram under current circumstances. (for what little that is worth )

 

[pete2833]

Lets think about 30 weeks - Every time I hear that talk, I get upset - are there people with a valid complaint - YES - but there is a lot more to the story.

No orders were taken for 2021's in late part of that cycle due to lack of parts. Orders placed from May were for 2022 model. Production of 2022 model was not planned to start until 14 weeks later in August, assuming parts availability improved. First 2022s were started in mid August followed by an almost immediate 1 week shutdown of the line due to parts availability. 2021 trucks were being completed and shipped concurrently.

We are 19 weeks (less 1) into production and 98% of the May orders are built, and 96% of the June orders, 94% of the July orders, and 90% of the August orders are built. And at least 63% of those (probably more) are delivered. Some additional trucks may be delivered but buyers have not posted again once they got truck. Delivery issues seem to be a significant factor beyond RAM control with trucks stuck at railhead waiting to be trucked to dealers.

Should the early orders all be built? Probably - no one can seem to figure out a valid reason why some seem to have fallen into a black hole.

But they seem to be ramping up and I would not assume the average build of an order placed after production started would fall outside the 12-16 week estimated window I was given - mine was actually 10 weeks and 2 days. Will yours take 20 weeks - maybe. There seem to be some shortages of specific parts again.

But 30 weeks - unlikely barring another line shutdown / parts availability disaster.

And technically, these are not "paid for" - a deposit yes - but I had one on dealer lot sold out from under me after I had put a deposit on it. To me thats more of a fault, but its not RAM, its the specific dealer who would have been happy to take an order, but did refund deposit..

Exactly. Another factor that could come into to play on the orders lost in the black hole is Dealer Allocation. Could it be that the dealers don't have the allocation to fill the order ? Are "sold" orders handled differently than dealer stock or do they both count towards a dealer's allocation ?

 

[owdiss78]

To bad couldn’t get some emails to corporate because to ramchat I’m sure is just a 3rd party call center. I’d love to send a nice email to some upper corporate people some opinions. I’m betting they never expected to have a group of very smart men and women put together so much info on charts percentages of builds for just any one can see how random they build stuff!!!! I’ve even told my dealer the info I have now that I would have ordered very differently…. Any way not going to rant about my negative experience anymore for the week or at least try. I just keep hearing this term ramping up production but all I see is dealer inventory being filled in short periods and the older sold orders just being left behind with no answers and less amping up on our end.. every one have a good New Years

 

[Shootist]

Thought I would throw my experience into the ring since it has seemed to be so average all the way. I have followed the spreadsheet, the comments, the reasons, and so forth, and pretty much the whole way through this wait, I have been right exactly in the middle of thread members experiences. I haven't been either one of the lucky 14 weekers or the unlucky 8 monthers. I ordered from Mark Dodge 8/17, just about when they started up production, so not dealing with waiting for 2022 production to even start. Built 12/9 and supposed to arrive at port today according to Sandi. Up to 3 weeks to deliver to MD, so I am looking at mid-January dealer arrival. (I do have the "large dealer bonus" there)

Pretty much exactly 5 months or 21-22 weeks for an average, no good or bad luck either way order. This seems to be the reasonable expectation from Ram under current circumstances. (for what little that is worth )

I ordered mine 08/19 from a local dealer and it was a 4 months to build and hasn't shipped from the plant as of yesterday. It will be 5 months I assume from order to delivered.

 

[PD Luke]

Lets think about 30 weeks - Every time I hear that talk, I get upset - are there people with a valid complaint - YES - but there is a lot more to the story.

No orders were taken for 2021's in late part of that cycle due to lack of parts. Orders placed from May were for 2022 model. Production of 2022 model was not planned to start until 14 weeks later in August, assuming parts availability improved. First 2022s were started in mid August followed by an almost immediate 1 week shutdown of the line due to parts availability. 2021 trucks were being completed and shipped concurrently.

We are 19 weeks (less 1) into production and 98% of the May orders are built, and 96% of the June orders, 94% of the July orders, and 90% of the August orders are built. And at least 63% of those (probably more) are delivered. Some additional trucks may be delivered but buyers have not posted again once they got truck. Delivery issues seem to be a significant factor beyond RAM control with trucks stuck at railhead waiting to be trucked to dealers.

Should the early orders all be built? Probably - no one can seem to figure out a valid reason why some seem to have fallen into a black hole.

But they seem to be ramping up and I would not assume the average build of an order placed after production started would fall outside the 12-16 week estimated window I was given - mine was actually 10 weeks and 2 days. Will yours take 20 weeks - maybe. There seem to be some shortages of specific parts again.

But 30 weeks - unlikely barring another line shutdown / parts availability disaster.

And technically, these are not "paid for" - a deposit yes - but I had one on dealer lot sold out from under me after I had put a deposit on it. To me thats more of a fault, but its not RAM, its the specific dealer who would have been happy to take an order, but did refund deposit..

I will probably be close to 30 weeks. We just passed 17 weeks as I ordered Aug 28 and no build sheet yet. By the time it does get built and shipped to the dealer I bet it will be a solid 25+ weeks.

 

[Rockman]

The sheet does not seem to be moving.. So I am guessing the plant is down till after New Years.....