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Possible ball joint issue....among other things?

RamGuy84

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2019 3500 Limited cummins....On tighter left turns and any turns over a bump or dip, I am hearing a clunk and popping noise from the front end on the drivers side. Im thinking ball joint or something suspension wise.
 
Sounds like what I have heard, but mine is not affected by left/right, just sharp edged dropoffs. My 15 did it, and my 19 does it. The theory is it is cab mounts.
 
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Big following on this. No answers as of yet.

Mine has gotten slightly worse but I am hoping to find some answers/fix sooner than later.


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Mine just started doing this in the last week and I've had it since august. I do recall my older Rams, 2018, 2017, 2014, doing something similar when turning over bumps and dips. To me it really gave it a cheapness factor when comparing it to a F350 that I had which didn't do that.
 
It seemed to appear the last time they stiffened the chassis, which may have been the 4th Gen rollout. I don't like it, but watch a Ford go over uneven terrain, and see the frame flex like a bungee cord.
 
Mine pops as I make a sharp turn onto an incline. I recorded it 15 times and took to dealer this past week. Said they couldn’t replicate.
 
Two things I missed in my post above. It is somewhat temperature dependant, as it is much louder and frequent when it is cold. Also, there was a service bulletin for my '15 that was to change the cab mounts, so ,my ASSumption is that it is the same issue. I have more pressing issues, and have not wasted my breath with the dealer.
 
Mine just started doing this in the last week and I've had it since august. I do recall my older Rams, 2018, 2017, 2014, doing something similar when turning over bumps and dips. To me it really gave it a cheapness factor when comparing it to a F350 that I had which didn't do that.
Are you planning to make that dreaded trip to a dealer?
 
I had to switch my appointment to Tuesday, so I'll get on here and let everyone know what they tell me. I'll assume nothing will be able to be replicated.
 
I had to switch my appointment to Tuesday, so I'll get on here and let everyone know what they tell me. I'll assume nothing will be able to be replicated.

Hi RamGuy84,

If you are in need of any extra support while in service, please do not hesitate to send us a private message.

Mark
RamCares
 
Dealer checked it out and couldn't replicate it. They had it up in the air on the hoist and said everything checked out, nothing loose, etc. Tech took it for a drive and nothing.
 
Dealer checked it out and couldn't replicate it. They had it up in the air on the hoist and said everything checked out, nothing loose, etc. Tech took it for a drive and nothing.
What else is new?
 
It seemed to appear the last time they stiffened the chassis, which may have been the 4th Gen rollout. I don't like it, but watch a Ford go over uneven terrain, and see the frame flex like a bungee cord.
The audio is terrible and they are 2014 trucks.. but heres a visual on how bad the ford frames are...
 
Dealer checked it out and couldn't replicate it. They had it up in the air on the hoist and said everything checked out, nothing loose, etc. Tech took it for a drive and nothing.
They did the same thing with mine. I have found the sharper I turn going into an incline is when it happens. Colder weather seems to affect it. Dealer said good not replicate.
 
If anyone is up to it I suggest checking your driver side kingpin.
I found a completely dry kingpin on my driver side @9k miles. I've also worked for an OEM most of my career and these types of incidents are hardly isolated. It's far more likely that there are a batch of trucks running around with this issue.
I'll figure out how to post videos later but I measured .130" of play in the suspect ballpoint when I replaced it. I replaced the whole set with some adjustable emf joints and that click/clunk went away. The dealer will obviously replace these with such low mileage but I had no interest in another set of factory joints.
Simple test to verify this issue:
1. Lift up front axle until wheels are off the ground.
2. Grab the wheel at top(12 o'clock) and bottom(6 0'clock) and try to rock the wheel up and down.
3. Repeat on other wheel.
Note: I had a tough time replicating this with the wheel removed as the leverage is far lower and it's not much play to see.
It was obvious after dropping the knuckle off the joints.
Sure wish the factory would just use greasable joints.
 
2019 3500 Limited cummins....On tighter left turns and any turns over a bump or dip, I am hearing a clunk and popping noise from the front end on the drivers side. Im thinking ball joint or something suspension wise.
I have the same problem. Were you able to get this fixed and if so what was the solution.
Thx
 
I have the same problem. Were you able to get this fixed and if so what was the solution.
Thx
Same thing here. Mine is on right side. Usually happens turning right onto decline like into my driveway.

1500 owners have had same issue. Body mounts and sway bar end links the problem. TSB’s out for 1500. Not sure about our 2500’s.....
 
They are replacing all my cab mounts on my 2500CC CTD The tech told me exactly what my “rattle” in the rear passenger seat area was, said he already replaced the mounts on another 2500CrewCab and it fixed it. I told him we would do it after this virus stuff is over.
 
Keep us updated on if it fixed issue..... They need to update something in design or shorter bolt. To resolve this not bringing mi e I. Till this is all gone and possibly a updated fix. Don't have time to waste back and forth with dealer nonsense

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