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Uconnect Battery Warning

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Tdmva21

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Did a quick search on this and didn't see a ton. One post was helpful via links to 5th gen rams and a durango posting.....Anyone have experience with this issue?

Just got the 'Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer' message.
Truck is 12 days old and has a little over 1400 miles on it. Drive it daily. Had just driven it roughly 20 miles, tried the uconnect voice commands at a red light, parked for 5 minutes to run into the house and drop my kid off, and then headed back to work. Upon start up at the house the message came on. Guess I'm heading to the dealer so they note it.
 
This is a common thing, there's a software update to fix it. There's an internal battery for the radio, from what I understand. It's definitely a glitch, along with theme/preset resetting issues.
 
Tdmva21 said:
Did a quick search on this and didn't see a ton. One post was helpful via links to 5th gen rams and a durango posting.....Anyone have experience with this issue?

Just got the 'Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer' message.
Truck is 12 days old and has a little over 1400 miles on it. Drive it daily. Had just driven it roughly 20 miles, tried the uconnect voice commands at a red light, parked for 5 minutes to run into the house and drop my kid off, and then headed back to work. Upon start up at the house the message came on. Guess I'm heading to the dealer so they note it.
Click to expand...
Hello Tdmva21,

Thank you for grabbing our attention. If you wish to discuss this further, please send us a PM with your VIN, we'd be happy to assist.

William
Ram Cares
 
d19r93 said:
This is a common thing, there's a software update to fix it. There's an internal battery for the radio, from what I understand. It's definitely a glitch, along with theme/preset resetting issues.
Click to expand...
Same thing, got it this morning. We'll see when I leave work today what happens. 2400 miles
 
Just got the 'Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer' message. It cleared after I drove, stopped and restarted truck.
 
OldJeepsNewTrucks said:
Same thing, got it this morning. We'll see when I leave work today what happens. 2400 miles
Click to expand...
Hello OldJeepsNewTrucks,

If you're still experiencing this issue, please send us a PM with your VIN, we'd be happy to assist you further.

William
Ram Cares
 
rsande2 said:
Just got the 'Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer' message. It cleared after I drove, stopped and restarted truck.
Click to expand...
Hello Rsande2,

Thank you for grabbing our attention. If you wish to discuss this further, please send us a PM with your VIN, we'd be happy to look into this further for you.

William
Ram Cares
 
RamCares said:
Hello Rsande2,

Thank you for grabbing our attention. If you wish to discuss this further, please send us a PM with your VIN, we'd be happy to look into this further for you.

William
Ram Cares
Click to expand...
VIN 3C63RRJL4NG114450 on my 2022 RAM 3500. I have approximately 8700 miles on it
 
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