Vehicle Performance TSB 18-012-21 REV A. (RTT 21-027)
NUMBER: 18-012-21 REV. A
GROUP: 18 - Vehicle Performance
DATE: March 5, 2021
This bulletin supersedes Technical Service Bulletin (TSB) 18-012-21, date of issue February
05, 2021, which should be removed from your files. All revisions are highlighted with
**asterisks** and includes converting to an RRT, repair steps and LOP.
**This Technical Service Bulletin (TSB) has also been released as a Rapid Response
Transmittal (RRT) 21-027, date of issue March 05, 2021. All applicable Sold and Un-Sold RRT
VINs have been loaded. To verify this RRT service action is applicable to the vehicle, use
VIP or perform a VIN search in DealerCONNECT/Service Library. All repairs are reimbursable
within the provisions of warranty. This RRT will expire 18 months after the date of issue.**
SUBJECT:
Flash: Powertrain Control Module (PCM) Updates
OVERVIEW:
This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/
PCM) with the latest available software.
MODELS:
2020 (DJ) RAM 2500 Pickup
2020 (D2) RAM 3500 Pickup
NOTE: This bulletin applies to vehicles within the following markets/countries: North America.
NOTE: This bulletin applies to vehicles equipped with a 6.7L I6 Cummins Turbo Diesel
Engine (Sales Code ETL) or a 6.7L I6 Cummins HO Turbo Diesel Engine (Sales Code ETM).
SYMPTOM/CONDITION:
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further
investigation the technician may find that one or more of the following Diagnostic Trouble Codes
(DTCs) have been set:
• P20E8-00 - Reductant Pressure Too Low.
• P0301-00 - Cylinder 1 Misfire (Sym Cam Pump Only).
• P0302-00 - Cylinder 2 Misfire (Sym Cam Pump Only).
• P0303-00 - Cylinder 3 Misfire (Sym Cam Pump Only).
• P0304-00 - Cylinder 4 Misfire (Sym Cam Pump Only).
• P0305-00 - Cylinder 5 Misfire (Sym Cam Pump Only).
• P0306-00 - Cylinder 6 Misfire (Sym Cam Pump Only).
• P1C54-00 - SCR NOx Catalyst Missing.
• P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation (68RFE Only).
• P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1 (68RFE Only).
• P1451-00 - Diesel Particulate Filter System Performance (68RFE Only).
• P0299-00 - Turbocharger Underboost.
• P2706-00 - MS Solenoid Circuit (68RFE Only).
• P1D73-00 - AGS Performance.
• P0299-00 - Turbocharger Underboost.
• P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1.
• P1451-00 - Diesel Particulate Filter System Performance.
• P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation.
• P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck (Sales Code ETM).
• P20EE-00 - NOx Catalyst Efficiency Below Threshold (Sales Code ETM).
• P0420-00 - Catalyst System Efficiency Below Threshold Bank 1 (Sales Code ETM).
• P2002-00 - Diesel Particulate Filter Efficiency Below Threshold (Sales Code ETM).
• P0191-00 - Fuel Rail Pressure Sensor Circuit Performance (Sales Code ETM).
• P0461-00 - Fuel Level Sensor 1 Performance (Sales Code ETM).
• P0401-00 - EGR System Performance (Sales Code ETM).
• P208B-00 - Reductant Pump 1 Control Performance (Sales Code ETM).
The customer may also notice one or more of the following:
• Harsh downshift clunk during exhaust brake deceleration.
• Diesel Exhaust Fluid (DEF) gauge erratic when DEF level is low.
• Stall when putting in reverse in cold ambient temps.
• Engine stumble during engine warm up.
• Unstable idle when AC compressor cycles.
• Engine surge felt while driving (Sales Code ETM).
• Idle fluctuation.
The following improvements are also included in this update:
• Oil change monitor improvement for severe duty operation.
• wiTECH “Fuel Injector Cutoff Test” fix.
• wiTECH Mass Air Flow (MAF) Sensor data display additional fix.
• Enabling wiTECH Particulate Matter (PM) Sensor Regeneration Test in PCM “Misc Functions”.
• Engine Warm-up Protection Improvement to help promote better oil delivery to engine
bearings during cold starts.
• Hydrocarbon Desorption (HCD) Mode operational improvement. HCD mode resumes after key
cycle.
• Engine stumble improvement, during engine warm up (Sales Code ETM).
• Smoke improvement during highway driving and lower altitudes (sea level) (Sales Code ETM).