Steering wheel buttons stopped working

[gosno]

I have a 2024 Ram 3500 Laramie and the steering wheel buttons stopped working. The only thing that works is the cruise control. Does anyone know if there is a fuse for this. Or some way to reset them.
Thanks

 

[batman900]

Could be wrong but with other posts about steering wheel button problems, it was a clockspring issue.

 

[JimKIII]

Check to make sure all the fuses are seated completely....you never know.

 

[gosno]

Did a hard reset and it fixed the problem. Disconnected both batteries for 1 hour.

 

[blueram2500]

Mine did it today!? Guess I’ll try the battery disconnect.

 

[RamCares]

Mine did it today!? Guess I’ll try the battery disconnect.

If the battery reset attempt does not rectify your concerns, please let us know, and we will advise best where able in order to solve this.

Chris,
Ram Cares

 

[blueram2500]

Thanks for reaching out! Actually when I went to do the battery reset. I found the ground wires were not tightened on either battery. Just lifted right off. Just got the truck and only have 1500 miles on it. Guessing dealer missed that. Once I connected the battery securely, all worked fine.