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Remote key / RF Hub

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Charley01

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Purchased a 2021 Ram2500 cummins automatic. Had a problem with the remote key only working intermittently. Just got it back from a Dodge dealer who replaced the RF Hub and programmed two new key fobs. Within the first hour one remote quit working altogether and within a couple three hours the other one quit working.
The second remote worked later in the day once. The service guy when I asked if replacing the Hub and remotes would fix the problem and his reply was absolutely. After a call making him aware of the problem, his reply was that replacing the Hub and remotes were just a starting point.
Anyone have any knowledge of what’s going on?
Thank you!
 
Charley01 said:
Purchased a 2021 Ram2500 cummins automatic. Had a problem with the remote key only working intermittently. Just got it back from a Dodge dealer who replaced the RF Hub and programmed two new key fobs. Within the first hour one remote quit working altogether and within a couple three hours the other one quit working.
The second remote worked later in the day once. The service guy when I asked if replacing the Hub and remotes would fix the problem and his reply was absolutely. After a call making him aware of the problem, his reply was that replacing the Hub and remotes were just a starting point.
Anyone have any knowledge of what’s going on?
Thank you!
Click to expand...
Welcome aboard

Posting in the right sub forum will get you better results.

Checked to see if you are getting any codes?
Batteries on the remotes good?
 
sherdep said:
Welcome aboard

Posting in the right sub forum will get you better results.

Checked to see if you are getting any codes?
Batteries on the remotes good?
Click to expand...
No. Since both fobs were new from the dealership, I just assumed the batteries were good. Can I check for codes myself?
Do I need a device to check for codes?
 
Charley01 said:
No. Since both fobs were new from the dealership, I just assumed the batteries were good. Can I check for codes myself?
Do I need a device to check for codes?
Click to expand...
One would assume the fobs would have good batteries but who knows how long those had sat on the shelf

you would need a code reader to read the codes
 
My fobs do this intermittently and I am at a loss.... I have replaced batteries many times... they'll work, then not work.... who knows why?
 
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