What's new
By:
Ram Heavy Duty Forum

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

recall Z20?

Dealers have the software to fix the trucks, they fixed my truck as soon as it came to the lot. I was able to pick it up the same day.
 
I talked to my dealer and they said the part needed to complete the recall is on backorder for 2 months.....I pull up my vin and it tells me the part is available and is a software update. I mentioned to the service writer it was just a software update and he said no they need to replace the control module.......and those are on backorder.....
 
They just need to say, you bought a 50,000 plus truck and screw you, the sale is done and we will get it when we feel like it! Just like the high pressure fuel pump recall.
 
jadmt said:
I talked to my dealer and they said the part needed to complete the recall is on backorder for 2 months.....I pull up my vin and it tells me the part is available and is a software update. I mentioned to the service writer it was just a software update and he said no they need to replace the control module.......and those are on backorder.....
Click to expand...
Some people are obviously getting the recall fixed with just an software update… I’d push back a bit and ask them to do that first.
 
spinned said:
Some people are obviously getting the recall fixed with just an software update… I’d push back a bit and ask them to do that first.
Click to expand...
I think I am just going to wait and see if they ever call me back.
 
jadmt said:
I talked to my dealer and they said the part needed to complete the recall is on backorder for 2 months.....I pull up my vin and it tells me the part is available and is a software update. I mentioned to the service writer it was just a software update and he said no they need to replace the control module.......and those are on backorder.....
Click to expand...

I think the dealer is just being safe about it and letting you know that they don’t have the parts because if they do the software update and it doesn’t take and they get the module in boot loop then they need a module to replace it or you would be out a truck to drive until parts come in. So better to wait until parts are on hand to have the software update done. Just my thoughts.
 
Se7enoverland said:
I think the dealer is just being safe about it and letting you know that they don’t have the parts because if they do the software update and it doesn’t take and they get the module in boot loop then they need a module to replace it or you would be out a truck to drive until parts come in. So better to wait until parts are on hand to have the software update done. Just my thoughts.
Click to expand...
good point and probably a good idea.
 
It's only a software update...not sure what the service guys are doing...
 
IowaPW said:
It's only a software update...not sure what the service guys are doing...
Click to expand...

When I pickup my truck they where able to update it but they had 2 power wagons on the lot and they where able to update one but the other one didn’t take the update and the GM said they had to wait until the parts came in to replace the module before they can sale it. So if you go take it in for the update and take the chance.Not sure what will happen.
 
Se7enoverland said:
When I pickup my truck they where able to update it but they had 2 power wagons on the lot and they where able to update one but the other one didn’t take the update and the GM said they had to wait until the parts came in to replace the module before they can sale it. So if you go take it in for the update and take the chance.Not sure what will happen.
Click to expand...
That's probably not a software problem...that's most likely a dealer programming issue. Can happen with ANY update they perform. Updating a line or two in code to turn on Mister Squiggles...doesn't magically cause an issue with programming.
 
IowaPW said:
That's probably not a software problem...that's most likely a dealer programming issue. Can happen with ANY update they perform. Updating a line or two in code to turn on Mister Squiggles...doesn't magically cause an issue with programming.
Click to expand...
It usually happens when a tech does not put it on the charger and it falls below the ideal voltage
 
jadmt said:
I talked to my dealer and they said the part needed to complete the recall is on backorder for 2 months.....I pull up my vin and it tells me the part is available and is a software update. I mentioned to the service writer it was just a software update and he said no they need to replace the control module.......and those are on backorder.....
Click to expand...

This should be troubling for everyone that have their newly built from factory recalled trucks stuck in Mexico. You’ll get them when you get them, after they rot on a lot in Mexico for months.
 
Uhohfiveoh said:
This should be troubling for everyone that have their newly built recalled trucks stuck in Mexico. You’ll ge them when you get them, after they rot on a lot in Mexico.
Click to expand...
They are still shipping them just dealers cant release them
 
You must log in or register to reply here.
Back
Top