RECALL WARNING. READ THIS ASAP!!!

[User_3066]

About 7 months ago I had a recall for an engine recalibration

They told me they didn’t have the parts but they’d let me know when they come in. Recently I received the notification that the parts were available. I went to the dealership and was told they only had a certain amount of parts and are replacing the parts on the trucks still in the lots first. Like okay so **** the people who already bought trucks though right?

So today I was driving on the freeway at 74mph and my check engine light comes on. I call the service manager and asked what they did to my truck (jokingly of course) when a loud explosion comes from under my hood and starts to pour smoke.

Long story short, my turbocharger failed and exploded under my hood doing who knows what damages. They’re still diagnosing so it’s too soon to tell but the lead diesel techs aids he has NEVER seen a turbo go this soon on one of these trucks. He said it’s a very BIG possibility this recall caused it. $85,995 gone!

SO;
Any recommendations on my new 2020 Ram to get (Features, Trim, etc?) lol


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[1FastHemi]

I'm so sorry to hear the bad news.... Have you reached out to @RamCares yet. Sometimes they are a very big help in matters like this.

If you don't mind, keep us informed on how things are going with this situation.

Good Luck !

BTW, Which Engine, Standard or H/O Diesel, and Transmission do you have ? I don't see anything listed in your Signature.

 

[IronByron]

I'm so sorry to hear the bad news.... Have you reached out to @RamCares yet. Sometimes they are a very big help in matters like this.

If you don't mind, keep us informed on how things are going with this situation.

Good Luck !

BTW, Which Engine, Standard or H/O Diesel, and Transmission do you have ? I don't see anything listed in your Signature.

W03 recall was for the 68RFE, so that would put the OP in a standard 6.7 Cummins.


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[elephantrider]

that's a crazy story. i've been around gas and diesel turbos for years, and they don't just go boom. interested to hear the findings from the dealer.

as far as the trans recall and lack of parts... i scheduled the recall back in feb, if i remember. the dealer said they had "plenty" of parts, that they'd
take care of it when i took it in for fluid and filter change. walk into the service dept. and asked if parts were available. service writer looked at me
like i had 3 heads, saying there was an upcoming recall on the recall parts, and he had no idea when they'd be available. then you read on the forums
all of these guys getting the recall done. i tried one more time, then gave up. zero faith in the dealer network or fca. glad i can do my own r&r at
in a full shop, vs getting the run around by these guys.

good luck with getting it all taken care of.

 

[Deleted member 80]

Turbos fail catastrophically if they are plumb worn out and the blades drag on the housing, or hopped up trucks with a vastly oversize turbo that can "bark" aka turbine stall when the throttle is snapped shut, or if it swallows foreign material, like a bolt. I left out overspeeding. Just slinging a pinwheel out of the blue is a stretch. Very strange story, for sure.

 

[User_3066]

I'm so sorry to hear the bad news.... Have you reached out to @RamCares yet. Sometimes they are a very big help in matters like this.

If you don't mind, keep us informed on how things are going with this situation.

Good Luck !

BTW, Which Engine, Standard or H/O Diesel, and Transmission do you have ? I don't see anything listed in your Signature.

Standard 6.7L 68rfe


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[User_3066]

that's a crazy story. i've been around gas and diesel turbos for years, and they don't just go boom. interested to hear the findings from the dealer.

as far as the trans recall and lack of parts... i scheduled the recall back in feb, if i remember. the dealer said they had "plenty" of parts, that they'd
take care of it when i took it in for fluid and filter change. walk into the service dept. and asked if parts were available. service writer looked at me
like i had 3 heads, saying there was an upcoming recall on the recall parts, and he had no idea when they'd be available. then you read on the forums
all of these guys getting the recall done. i tried one more time, then gave up. zero faith in the dealer network or fca. glad i can do my own r&r at
in a full shop, vs getting the run around by these guys.

good luck with getting it all taken care of.

I would like to know as well because it’s only 8 months old and has only 19,394 miles on it.


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[User_3066]

Turbos fail catastrophically if they are plumb worn out and the blades drag on the housing, or hopped up trucks with a vastly oversize turbo that can "bark" aka turbine stall when the throttle is snapped shut, or if it swallows foreign material, like a bolt. I left out overspeeding. Just slinging a pinwheel out of the blue is a stretch. Very strange story, for sure.

You’re telling me because it’s only an 8 month old truck with 19,394 miles on it and completely stock minus my wheels and tires. My 04 was 15 years old before I traded up for this truck with over 600,000 miles on it and never gave me any type of issue excluding typical maintenance. Riddle me that.


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[Deleted member 80]

You’re telling me because it’s only an 8 month old truck with 19,394 miles on it and completely stock minus my wheels and tires. My 04 was 15 years old before I traded up for this truck with over 600,000 miles on it and never gave me any type of issue excluding typical maintenance. Riddle me that.


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I'm not "telling" you anything except turbos seldom "explode". Something very strange, for sure. I have nothing to riddle you. I'm on your side, so cool your jets, buddy.

 

[User_3066]

I'm not "telling" you anything except turbos seldom "explode". Something very strange, for sure. I have nothing to riddle you. I'm on your side, so cool your jets, buddy.

Lol you clearly mistook the context of the message. I’m agreeing with it being strange hence the expression “you’re telling me”. Also using the expression “riddle me that” was another agreement to your statement implying I’m at a loss of understanding to why my turbo failed since traditionally riddles are difficult to understand and have a deeper meaning. I’ll be sure to use blunt and monotone expression and reply’s from now on as to not miscommunicate my intent or meaning. My deepest apologies and sincerest regrets.


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[SCRAMHD]

This is interesting. I spoke to a good friend who is a lead diesel tech at a dealer and the recall seems pretty straight forward.
It’s a simple ball and plate replacement in the valve body. Larger diameter ball and hole in one of the paths on the plate to increase flow.
seems unlikely to be related to a turbo failure?

 

[Brutal_HO]

What does a transmission recall have to do with an exploding Turbo?

If the trans blew fluid out of the tube and the fluid hit a hot turbo, there may be a fire - which is exactly what that recall is all about - but an exploding turbo without a fire?

Not related. This is like blaming the oil change place for your bumper falling off.

 

[User_3066]

This is interesting. I spoke to a good friend who is a lead diesel tech at a dealer and the recall seems pretty straight forward.
It’s a simple ball and plate replacement in the valve body. Larger diameter ball and hole in one of the paths on the plate to increase flow.
seems unlikely to be related to a turbo failure?

Not a clue, hoping to know more when they diagnose it. I want to know why I failed at all. Regardless of anything else. Thank god for warranty.


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[User_3066]

What does a transmission recall have to do with an exploding Turbo?

If the trans blew fluid out of the tube and the fluid hit a hot turbo, there may be a fire - which is exactly what that recall is all about - but an exploding turbo without a fire?

Not related. This is like blaming the oil change place for your bumper falling off.

Hmm no clue. At the end of the day I want them to find the reason, fix it, and fix my truck. Oh and doing the recalls would be nice too instead of giving me the run around constantly.


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[Deleted member 80]

Lol you clearly mistook the context of the message. I’m agreeing with it being strange hence the expression “you’re telling me”. Also using the expression “riddle me that” was another agreement to your statement implying I’m at a loss of understanding to why my turbo failed since traditionally riddles are difficult to understand and have a deeper meaning. I’ll be sure to use blunt and monotone expression and reply’s from now on as to not miscommunicate my intent or meaning. My deepest apologies and sincerest regrets.


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Yes, total misunderstanding. It's all good.

 

[User_3066]

Turbos fail catastrophically if they are plumb worn out and the blades drag on the housing, or hopped up trucks with a vastly oversize turbo that can "bark" aka turbine stall when the throttle is snapped shut, or if it swallows foreign material, like a bolt. I left out overspeeding. Just slinging a pinwheel out of the blue is a stretch. Very strange story, for sure.

You seem to know a thing or two about turbo’s. I had a twin set up on my 2015 Camaro but only had 315/30/20 performance tires. Is there ANY way my 37’s caused the turbo to underboost itself and cause the engine light to come on and send out an underboost code?


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[User_3066]

[mention]brutal [/mention] [mention]SCRAMHD [/mention] [mention]1HasBeen [/mention]

Or anyone on this thread with some insight


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[Deleted member 80]

You seem to know a thing or two about turbo’s. I had a twin set up on my 2015 Camaro but only had 315/30/20 performance tires. Is there ANY way my 37’s caused the turbo to underboost itself and cause the engine light to come on and send out an underboost code?


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I have only dealt with all stock OEM turbos on gas and diesel, so I can't speak too much on twins or compounds, but I would think that if the turbos were sized correctly for the package it is unlikely. Lots of stuff to consider their with overall gearing, and especially if it was an automatic if the stall speed was too low, and not getting them to spool.

 

[User_3066]

I have only dealt with all stock OEM turbos on gas and diesel, so I can't speak too much on twins or compounds, but I would think that if the turbos were sized correctly for the package it is unlikely. Lots of stuff to consider their with overall gearing, and especially if it was an automatic if the stall speed was too low, and not getting them to spool.

Oh yeah, sorry I’m more referring to my new 2019 that is now at the dealership with that blow turbo (as I thought) and was told by the diesel tech. He ran the diagnostic test late yesterday and said the code that came up was for my turbo being underboosted. Now they’re trying to figure out why my 8 month old truck with only 19,000 miles had a turbo malfunction so soon. Any ideas? Wastegate sticking, hose leak? I was just curious if my tires would cause it but I think it’s cause it to work more not less so it would have overboosted instead?


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[elephantrider]

you would have other symptoms of underboost before a turbo just let go, outside of a full throttle / track type use case.