What's new
Ram Heavy Duty Forum

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Issue with Tailgate dropping randomly while towing

DanC

New Member
Messages
2
Reaction score
0
Points
1
I have an issue with my 2022 Ram 2500. Only while towing, the tailgate drops, randomly. This does not happen when nothing is plugged in to the 7 pin connector. It doesn't matter if it's a 12k lb fifth wheel or a few hundred pound trailer on the hitch, as long as something is plugged in to the 7 pin, it drops at some point during driving. I also have a surround view camera hookup that is no longer detected when plugged in.

This all started after failing to put the pin in my fifth wheel hitch in March, twice... and the thing dropped off the back (going slow thank God), first time destroying the tailgate, second time destroying a bunch of stuff around the license plate (because the tailgate was off). Had to replace the tailgate and some body work on the truck bed. The back of the camera plug had lost part of the plastic housing, so the truck side wire that plugs into the back of the connector wouldn't click in to anything and could just barely plug in to the pins. Despite that, I tried the connection. At that time, it seemed like the surround view camera system was detected. But not long after that, same trip, the wire slipped off and from then on, I noticed the camera system no longer being detected, and the tailgate dropping randomly. I kind of wonder if at this point, as the camera wire slipping off caused a short, threw the codes outlined below, and the computer (BCM) just hasn't recovered.

I went ahead and replaced the part that houses both the camera plug and 7 pin plug (sits right of the license plate when looking at it). However, that didn't fix anything. Checked fuses. Looked for trouble codes, and found the following codes being thrown. The descriptions provided here are what AI is telling me, but AI is only right about 50-60% of the time on this kind of stuff from what I'm finding:
  • B1828(13) (Archive (inactive) - Tailgate Ajar / Right Latch - Circuit Open
  • B166B(13) (Archive (inactive) - Trailer Reverse Lamp Control Circuit - Circuit Open
  • B16E7(15) (Archive (inactive) - CHMSL Cargo Camera / Surround Camera Supply Circuit - Short to Ground
  • B1828(12) (Archive (inactive) - Tailgate Ajar / Right Latch (showed up later after some wires were repaired) - Short to Battery
I took it to the dealer. After hours of "diagnosing", and $1100, they determined there were "broken wires" in the wire loom leading to the 7 pin/camera connectors and "repaired' them. However, after the fix, nothing changed. Same codes, same issues. I doubt they even looked at the OBD codes, despite me providing them.

So, I've been trying to figure this out myself. I can't afford $1000 every time they don't find the right thing. I found they missed a wire, the brown one, where there was copper showing. I fixed that. No change. So then I started using AI to help diagnose, measuring continuity, voltages, across several connectors. Between two AIs, they agreed it was a bad sensor in the right side latch, telling the computer that it is open despite it not being open, and causing all the issues. So, I took a chance and replaced it. So far, no change. Well, at least, the codes are still there (haven't tried towing to see if camera works, or tailgate drops - too cold). But I'm thinking part of the issue is the codes not ever being cleared.

I've tried two OBDII readers, which supposedly clear BCM codes. Both say they cannot be cleared. So, I'm at a crossroad... Go back to the dealer, ask them to clear the codes or diagnose further, or figure out what the next step should be using the brain - trust here. Sorry that was really long. Any thoughts?
 
Take it back to the dealer that said they repaired the problem get a refund or fix it right, other than that maybe there,s a short in the BCM , I don,t know how you would even find it, but good luck
 
I have an issue with my 2022 Ram 2500. Only while towing, the tailgate drops, randomly. This does not happen when nothing is plugged in to the 7 pin connector. It doesn't matter if it's a 12k lb fifth wheel or a few hundred pound trailer on the hitch, as long as something is plugged in to the 7 pin, it drops at some point during driving. I also have a surround view camera hookup that is no longer detected when plugged in.

This all started after failing to put the pin in my fifth wheel hitch in March, twice... and the thing dropped off the back (going slow thank God), first time destroying the tailgate, second time destroying a bunch of stuff around the license plate (because the tailgate was off). Had to replace the tailgate and some body work on the truck bed. The back of the camera plug had lost part of the plastic housing, so the truck side wire that plugs into the back of the connector wouldn't click in to anything and could just barely plug in to the pins. Despite that, I tried the connection. At that time, it seemed like the surround view camera system was detected. But not long after that, same trip, the wire slipped off and from then on, I noticed the camera system no longer being detected, and the tailgate dropping randomly. I kind of wonder if at this point, as the camera wire slipping off caused a short, threw the codes outlined below, and the computer (BCM) just hasn't recovered.

I went ahead and replaced the part that houses both the camera plug and 7 pin plug (sits right of the license plate when looking at it). However, that didn't fix anything. Checked fuses. Looked for trouble codes, and found the following codes being thrown. The descriptions provided here are what AI is telling me, but AI is only right about 50-60% of the time on this kind of stuff from what I'm finding:
  • B1828(13) (Archive (inactive) - Tailgate Ajar / Right Latch - Circuit Open
  • B166B(13) (Archive (inactive) - Trailer Reverse Lamp Control Circuit - Circuit Open
  • B16E7(15) (Archive (inactive) - CHMSL Cargo Camera / Surround Camera Supply Circuit - Short to Ground
  • B1828(12) (Archive (inactive) - Tailgate Ajar / Right Latch (showed up later after some wires were repaired) - Short to Battery
I took it to the dealer. After hours of "diagnosing", and $1100, they determined there were "broken wires" in the wire loom leading to the 7 pin/camera connectors and "repaired' them. However, after the fix, nothing changed. Same codes, same issues. I doubt they even looked at the OBD codes, despite me providing them.

So, I've been trying to figure this out myself. I can't afford $1000 every time they don't find the right thing. I found they missed a wire, the brown one, where there was copper showing. I fixed that. No change. So then I started using AI to help diagnose, measuring continuity, voltages, across several connectors. Between two AIs, they agreed it was a bad sensor in the right side latch, telling the computer that it is open despite it not being open, and causing all the issues. So, I took a chance and replaced it. So far, no change. Well, at least, the codes are still there (haven't tried towing to see if camera works, or tailgate drops - too cold). But I'm thinking part of the issue is the codes not ever being cleared.

I've tried two OBDII readers, which supposedly clear BCM codes. Both say they cannot be cleared. So, I'm at a crossroad... Go back to the dealer, ask them to clear the codes or diagnose further, or figure out what the next step should be using the brain - trust here. Sorry that was really long. Any thoughts?
IIRC the 2022 had a recall over the tail gate opening on its own due to improper latch adjustments from the factory
 
Back
Top