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I am at my wits end, any help appreciated

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natrlyst

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I have a 2019 2500 laramie with the 6.7 and 82,000 km (50,000 miles). I took the truck in in April for a leak, it turned out to be the timing housing. One month and $5k later I got my truck back and took it on a 400 km (250 mi) trip. I noticed it was still leaking and brought it back to the dealer. Apparently they only fixed one half of the timing housing. Another two months (dealer had to order parts and a special tool?) I was able to bring my truck back in, three weeks later I get my truck back and take it on the same 400 km trip and on my way back I noticed the turbo was whining. I try to pass someone on the highway and a loud bang comes from the engine bay and I am stuck in an area with no cell service. Towing and a pickup with my family etc. and I finally get the truck to the dealer. It has now been a month and I still don't know what is wrong with my truck. They are sampling fuel apparently and leaving me in the dark. I have opened a case with chrysler but feel as though they are trying to deflect responsibility. I am not super mechanically inclined and would appreciate any advice on what could be happening with the exhaust system from this situation and how to proceed. Also, would you recommend I seek legal advice? Thanks in advance for any assistance!
 
$5 says you blew off an intake boot that they left loose during the repairs. Best case, the big bang was the boot leaving the chat. Worst case, you drove it for awhile in that condition (turbo sounds) and the big bang was the engine leaving the chat due to high EGTs.
 
johnmyster said:
$5 says you blew off an intake boot that they left loose during the repairs. Best case, the big bang was the boot leaving the chat. Worst case, you drove it for awhile in that condition (turbo sounds) and the big bang was the engine leaving the chat due to high EGTs.
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Exhaust Gas Temp? What would this do to the engine and what damage would it do?
 
Intake leaks elevate combustion temperatures, which, in extreme cases, leads to bad things happening.
 
natrlyst said:
I try to pass someone on the highway and a loud bang comes from the engine bay and I am stuck in an area with no cell service. Towing and a pickup with my family etc. and I finally get the truck to the dealer.
Click to expand...
Our portable Starlink for cell phone service helps us out a lot.
 
We're on the 5th business day for a rural Wyoming Ram dealership to fix while under warranty the U-Connect and another minor issue. Finally got sometime for our 2024 3500 Cummins warranty repairs while camping out 26 miles away. That's much closer than our Ram dealership(s) near home. Awaiting a part for the other issue, so it will be awhile. It's not going to be for an entire month! That's entirely not acceptable. Hopefully, Stellantis not being able to track our every moment movements and whereabouts for nearly a year can do some catching up on us.
 
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