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Grid Heater RELAY Recall (new)

Jimmy07 said:
Yeah, how dare they. It would be much better if they just withhold the potential safety issue information from the truck owners until they have enough repair parts produced and stockpiled.
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Putting the initial recall out to inform people is fine and needed. Sending out the updated recall notice that parts are available is not!
 
baker01 said:
Putting the initial recall out to inform people is fine and needed. Sending out the updated recall notice that parts are available is not!
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I mean, technically they aren’t lying… parts are available… now whether or not your 1st or 50th in line for the part is a different story… it’s quite a large amount of trucks included in the recall.
 
unclelala said:
I was expecting them to be quite different looking but they look identical...I wonder whats so different inside.
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Here is a picture of the new and old relay. The outline shows the edges of the internal contact plate for both the +12V and -12V high current leads. Doesn't take rocket science to see the problem with the old design, especially with potential slight variances with placement in manufacturing. Short circuit anyone?
 

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Had my recall done today. I had called around to 3 different local dealerships to be placed on a waitlists. Obviously there was no estimation on when the part would get it so glad it's finally done. Best part about it was that a mobile tech came to my house and finished it in like 10 mins. Easy peasy. Now that I've had the dipstrick recall done and heater grid recall done I can rest easy, for now...
 
I went into my dealer about a week ago when i heard they released the 21 models and they put me on the list ! I'm number 76 in line at the moment and she said they are getting 4 relays a week so it might be a while . I told her i unhooked the power to it as soon as heard the recall was back because i wasn't parking my $80k truck outside , she said i dont blame you lots of people are doing the same thing .
 
4 a week? My dealer said they are getting 1 per week and I’m 56 in line. So at that rate I have a good year. I need to unplug mine…


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mountainears said:
4 a week? My dealer said they are getting 1 per week and I’m 56 in line. So at that rate I have a good year. I need to unplug mine…


Sent from my iPhone using Tapatalk
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My dealer was getting 1 a week up to about 2 weeks ago so they must have stepped up production on them cause now its 4 per week . Still a long wait for me im afraid , good thing its summer time and not winter where its needed.
 
Had relay on my 2022 Ram 3500 replaced today, and like previous poster, I had been on dealer on replacing the temporary
15-inch trans dip stick with the proper 44-inch dipstick. That took place today as well, interesting that it also.
included the 44-inch housing? Upon my replacing the dip stick the new 44 inch fit perfect and displayed
proper level. This just for information. Good Luck to all.
Leroy
 

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I have a 2022 and it's still crickets for me on both dipstick and grid heater recalls...on the list at two dealerships too.
 
BlueOx2500 said:
I have a 2022 and it's still crickets for me on both dipstick and grid heater recalls...on the list at two dealerships too.
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If it's like my local dealer, being "on the list" does no good at all. You just need to keep calling. Or take it in and have a formal service done for the recalls so that they order the parts for you that way.
 
Yep, stay on 'em....I got mine done a few weeks ago just from being so annoying I think....:) I called every "local" dealer within a 50-mile radius every day asking for an update. Then again, who actually has the time to do this? I don't either and feel we shouldn't have to chase something like this down. I just put all the service dept. #'s on speed dial and kept calling..:)
 
I wonder at what point not having the recall does becomes a liability switcher-roo? Meaning how long do you have to get is fixed before FCA can say I didn't do my part in getting the recall taken care of and cost of damage/repairs is on me (even though I am trying to).
 
Had the 3 recalls done today on my 2021 : Grid Heater, Tailgate, and the ZD4 DEF thingy.
 
Had the grid relay and the proper trans dipstick installed last Monday. I think I was on the list for 3 to 4 months. 2021 2500
 
I've been on the waiting list for 2 months now. Didnt want to wait anymore for the grid relay. Ended up finding a place to order it for me and the part gets here saturday. Guess I'll just file for reimbursement. Part was around $90 +shipping.
 
Dealer is still telling me no relay or dipstick, parts still on back order.
Dealer said it could be a couple months yet and now a possible recall on front drive shaft.
All while Ram keeps sending me multiple copies of the recall letters. :mad:
 
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