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Front Differential Growling

Doesn’t seem to matter

EDIT: engaging/disengaging 4wd 100% impacts the noise.
 
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HAHA... update... Waited a month for a transfer case...swing and a miss... Truck 1/Dealership 0. Guess they are moving onto the tearing apart the front axle. Today is the 40-day mark.
 
lmao. So.... still at the dealership.

If you look up the 2024 part number for the axle assembly - it supersedes to a new part number....this contains a new CAD design. which requires a new CAD actuator.

The plugs are different and ram has no bulletin for the new pinouts..... im beside myself.

Any guru's happen to have the service manuals for this?

It would be interesting to see if the two can be compared.

This endeavor started in September.
 
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rearwheelmaniac said:
lmao. So.... still at the dealership.

If you look up the 2024 part number for the axle assembly - it supersedes to a new part number....this contains a new CAD design. which requires a new CAD actuator.

The plugs are different and ram has no bulletin for the new pinouts..... im beside myself.

Any guru's happen to have the service manuals for this?

It would be interesting to see if the two can be compared.

This endeavor started in September.
Click to expand...

Wow. Not much else to say on that one.


Sent from me
 
Well that's frustrating. I wonder what they changed?
 
Well that’s a bunch of horse s**t! Finally wheeled the truck today and the front end is loud as s**t now…
 
Grateful Dad said:
Well that’s a bunch of horse s**t! Finally wheeled the truck today and the front end is loud as s**t now…
Click to expand...
Now I’m 50/50 on pursuing the lemon law.

the 2nd repair attempt was 40sum days and the 3rd is now on day 23. At day 30, think I will notify them of my intention via letter carrier.
 
Yep.

Qualifies twice over now for the lemon law.

Dealership claims they tried "all 80" combinations of the four-pin connector. It was a 2x2 square plug... new fitment is a rectangle. 4x4 is 16 as far as I know. Oh, and they didn't de-pin it they cut the harness in half and soldered it together. The lowest harness on the truck....in salty road Michigan... Can't wait to see how long it lasts till it corrodes.
 
My trucks back at the dealer, been a week now and the engineering specialist is trying to “figure it out”. What’s crazy is everyone involved can hear it plain as day when driving yet “can’t replicate issue” when it up on the lift?! I’m pretty sure the young lady assigned to my case could sense my frustration when I replied “I don’t want to hear that crap, I drive my truck with the wheels on the ground, not up in the air!”

I bet if they’d just open the front axle to take a peak they’d find the problem….
 
Grateful Dad said:
My trucks back at the dealer, been a week now and the engineering specialist is trying to “figure it out”. What’s crazy is everyone involved can hear it plain as day when driving yet “can’t replicate issue” when it up on the lift?! I’m pretty sure the young lady assigned to my case could sense my frustration when I replied “I don’t want to hear that crap, I drive my truck with the wheels on the ground, not up in the air!”

I bet if they’d just open the front axle to take a peak they’d find the problem….
Click to expand...
On the lift there is no load on the truck when running so it shouldn’t make the same noise as when there is a load on it.
 
Grateful Dad said:
My trucks back at the dealer, been a week now and the engineering specialist is trying to “figure it out”. What’s crazy is everyone involved can hear it plain as day when driving yet “can’t replicate issue” when it up on the lift?! I’m pretty sure the young lady assigned to my case could sense my frustration when I replied “I don’t want to hear that crap, I drive my truck with the wheels on the ground, not up in the air!”

I bet if they’d just open the front axle to take a peak they’d find the problem….
Click to expand...

That ridiculous. So they haven’t cracked the cover to inspect it even? So worried about “getting paid”. This whole warranty thing stinks for the customer. Sorry for that.

My Reflection 298 is having issues. Going in for a roof inspection (delaminating plywood) that they just installed a month ago (new roof under warranty due to plywood that got wet and came apart at the factory). Trying to make you guys feel better!


Sent from me
 
whitexc said:
That ridiculous. So they haven’t cracked the cover to inspect it even? So worried about “getting paid”. This whole warranty thing stinks for the customer. Sorry for that.

My Reflection 298 is having issues. Going in for a roof inspection (delaminating plywood) that they just installed a month ago (new roof under warranty due to plywood that got wet and came apart at the factory). Trying to make you guys feel better!


Sent from me
Click to expand...
It’s a head scratcher for sure.

Stinks about your 298, still like to swap my 278 for one….which is sitting at the dealership waiting on parts for the gas quick connect recall.
 
Grateful Dad said:
My trucks back at the dealer, been a week now and the engineering specialist is trying to “figure it out”. What’s crazy is everyone involved can hear it plain as day when driving yet “can’t replicate issue” when it up on the lift?! I’m pretty sure the young lady assigned to my case could sense my frustration when I replied “I don’t want to hear that crap, I drive my truck with the wheels on the ground, not up in the air!”

I bet if they’d just open the front axle to take a peak they’d find the problem….
Click to expand...
They "claimed" when they removed the front driveshaft, they could manually turn it and feel the interference between the gears... I'm assuming someone did not preload the pinion correctly. My experience with that though was, whining would be heard either on the throttle or off the throttle. Not both, like I was experiencing.
 
rearwheelmaniac said:
They "claimed" when they removed the front driveshaft, they could manually turn it and feel the interference between the gears... I'm assuming someone did not preload the pinion correctly. My experience with that though was, whining would be heard either on the throttle or off the throttle. Not both, like I was experiencing.
Click to expand...
Just weird it didnt do it in 4wd.
 
rearwheelmaniac said:
They "claimed" when they removed the front driveshaft, they could manually turn it and feel the interference between the gears... I'm assuming someone did not preload the pinion correctly. My experience with that though was, whining would be heard either on the throttle or off the throttle. Not both, like I was experiencing.
Click to expand...
I doubt they would feel anything unless the was major damage like broken parts.
 
Grateful Dad said:
My trucks back at the dealer, been a week now and the engineering specialist is trying to “figure it out”. What’s crazy is everyone involved can hear it plain as day when driving yet “can’t replicate issue” when it up on the lift?! I’m pretty sure the young lady assigned to my case could sense my frustration when I replied “I don’t want to hear that crap, I drive my truck with the wheels on the ground, not up in the air!”

I bet if they’d just open the front axle to take a peak they’d find the problem….
Click to expand...
any news on this?
 
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