Evidence of ACC

[Jimmy07]

The ACC was on this truck because I used it. That’s how I know it was there. I just need help finding evidence of anything else to look for if any they only took the controls and harness.

This is how implausible it would be for a dealer to remove ACC from your truck (let alone the evidence from the build sheet that your truck never even had it:
- They would have had to removed the right steering wheel switch and swapped it out with the regular cruise control switch (yours looks exactly like every other regular cruise control switch)
- You don’t have a windshield that supports ACC, so they would have had to swap out the windshield, rear view mirror, and mirror covers for the ones you have in your pic.
- After the alleged removal of ACC, they would have had to configure the sales code out of the BCM, otherwise regular cruise control won’t work. This is impossible for the dealership to do because that type of BCM configuration is not available for them to perform.
- They would also have had to configure the BCM for the different location of the auto high beam module to the mirror instead of the DASM, otherwise your auto high beams won’t work. This is impossible for the dealership to do because that type of BCM configuration is not available for them to perform.

The above reasons about BCM configuration are the same reason that it would have been impossible for a dealership to add ACC to the truck after the fact.

Even if you think the build sheet is wrong, and it somehow came from the factory with ACC, that package also always includes lane assist. So that would mean you should also have the lane assist button to the left of your hazard switch above your 12” screen:

 

[sstoner911]

The buttons on mine had been removed obviously.

Dude you are a TROLL or day drinking - or both. No dealer is going to waste time removing ACC.

 

[sstoner911]

Is this Dusty Hawker?

 

[Forceofwill]

This is my steering wheel with ACC.

 

[Brutal_HO]

This is my steering wheel with ACC. View attachment 88318

WAY different than a 2022. They changed the wheel over in 23.

 

[Brutal_HO]

It's real simple. The VIN you posted doesn't have ACC or any of the other related features.

You sure they gave you the right truck back and didn't just switch plates?

Use this VIN 3C6UR5FL4NG248817 and compare your VIN 3C6UR5FL5NG360574 here: https://fcatools.com/

 

[dhawker]

So it could have been missing for some time.

I worked at a Dodge Truck Dealership in 1975 at 17 years old at $2.10 per hour. The Service Manager at the dealership that I worked for demanded for me to swap a cracked new Dodge B Series van engine plastic cover from a customer that wanted it replaced with another customer's just purchased van's engine cover. Also to remove a nice leather cover with map pockets from a new van out on the lot and place it over the cracked one. I got fired for refusing. It wasn't right.

This does not surprise me at all. I knew independent shops that did this kind of stuff if there were similar vehicles in their garage. Why this is surprising on this forum, boggles the mind. I’m not saying they took the whole system as some suggest, maybe they only needed the controls that got botched up on another job and that’s all they took. That’s why I’m here to figure out whether that happened and what to look for that might be left.

 

[dhawker]

It's real simple. The VIN you posted doesn't have ACC or any of the other related features.

You sure they gave you the right truck back and didn't just switch plates?

Use this VIN 3C6UR5FL4NG248817 and compare your VIN 3C6UR5FL5NG360574 here: https://fcatools.com/

View attachment 88323
View attachment 88324

I do really appreciate you and others looking into this for me and wasn’t trying to get off on the wrong foot with anyone so I apologize. I looked up vins and still have the sticker and I know they don’t reflect what should be there. If they did, I wouldn’t be here. I did have ACC tho because me and my wife used and witnessed it in action. Pushed button on wheel, ACC light came on, and the auto slow down occurred as expected while cruising. So, that tells me that the build sheet is not accurate so I have to accept that and look for evidence elsewhere.

At least one other guy posted that as an employee at a ram dealership, he was ordered to swap parts with other vehicles before by manager so I know it happens. I know
some auto shops that sometimes do shady stuff like this also. I get it that it sounds unbelievable and I’m fine with that. But I’m still out an expensive option that existed on my overly expensive truck and I won’t stop until get the bottom of it. Now I have no place to go for recall work because I don’t trust the place I was going to now. So it’s a real issue to me.

 

[dhawker]

A plastic cover is a long way from accusing a dealer of swapping out (stealing) modules, cameras, steering wheel and windshield. Doesn't make any sense. Suggest he go to the original selling dealer for any proof he is looking for. The dealer might have some photos that were taken for advertisement purposes. A photo showing the windshield and/or steering wheel will show if it has ACC or not.

This is my next step. I already asked via text but a salesman wasn’t cooperating. That dealer is a 4 to 5 hour round trip away.

 

[dhawker]

A plastic cover is a long way from accusing a dealer of swapping out (stealing) modules, cameras, steering wheel and windshield. Doesn't make any sense. Suggest he go to the original selling dealer for any proof he is looking for. The dealer might have some photos that were taken for advertisement purposes. A photo showing the windshield and/or steering wheel will show if it has ACC or not.

Maybe they just needed the harness and controls from a botched job. That is what I’m trying to find out. What this points out is that crooked is out there. Just because we are not aware of it doesn’t mean it doesn’t happen or that anyone’s claim is ludicrous.

 

[dhawker]

Call the cops.

I wish is was that simple.

 

[dhawker]

This is how implausible it would be for a dealer to remove ACC from your truck (let alone the evidence from the build sheet that your truck never even had it:
- They would have had to removed the right steering wheel switch and swapped it out with the regular cruise control switch (yours looks exactly like every other regular cruise control switch)
- You don’t have a windshield that supports ACC, so they would have had to swap out the windshield, rear view mirror, and mirror covers for the ones you have in your pic.
- After the alleged removal of ACC, they would have had to configure the sales code out of the BCM, otherwise regular cruise control won’t work. This is impossible for the dealership to do because that type of BCM configuration is not available for them to perform.
- They would also have had to configure the BCM for the different location of the auto high beam module to the mirror instead of the DASM, otherwise your auto high beams won’t work. This is impossible for the dealership to do because that type of BCM configuration is not available for them to perform.

The above reasons about BCM configuration are the same reason that it would have been impossible for a dealership to add ACC to the truck after the fact.

Even if you think the build sheet is wrong, and it somehow came from the factory with ACC, that package also always includes lane assist. So that would mean you should also have the lane assist button to the left of your hazard switch above your 12” screen:
View attachment 88293

Yeah it seems implausible I get it. But I used it. So in some form I had ACC. That’s why I need some constructive help. Why is it that on some of my research, it shows the radar somewhere behind the grill? Was it ever done that way with these Rams?

 

[dhawker]

This is my steering wheel with ACC. View attachment 88318

Is this Dusty Hawker?

View attachment 88316

Dave

 

[dhawker]

I wish is was that simple.

Cops out here are too busy chasing down felons, murderers, violent crime etc.

They would want evidence and that’s why I’m here.

 

[dhawker]

Dude you are a TROLL or day drinking - or both. No dealer is going to waste time removing ACC.

You are obviously it reading what I’m saying. Not everything someone says that doesn’t meet your approval makes them a troll.

Maybe they botched up a control harness on another job and took mine thinking I wouldn’t notice. Bottom line, is it was taken. I get if you don’t want offer any helpful things to look for but no need to label me. If it were you that was robbed, and you were looking for answers, how would you feel if labeled the same?

 

[Jimmy07]

Why is it that on some of my research, it shows the radar somewhere behind the grill? Was it ever done that way with these Rams?

No, it’s ALWAYS in the windshield on Rams, and you don’t have that windshield.
You’re suggesting that they swapped in about $2000 in parts onto your truck, plus labor, in order to “steal” $500 in parts from your truck. This is starting to sound way too ridiculous.
There is ZERO evidence at all that your truck came with ACC, and all the evidence in the world that it never had ACC.

At this point I’m just going to come out and say it:
You’re either misremembering the ACC feature, or you’re straight up lying or trolling us.

 

[Brutal_HO]

It's already been established you do NOT have the windshield required to house the ACC mirror camera housing. So if they "took" your steering wheel control, they also took your windshield.

You started this thread by quoting a post from @Jimmy07 of the steering gear with torque overlay that's required for lane sense and ACC. That means they also "took" that steering gear and swapped in another if their intent was to use your parts on another vehicle.

None of this is believable.

 

[dhawker]

No, it’s ALWAYS in the windshield on Rams, and you don’t have that windshield.
You’re suggesting that they swapped in about $2000 in parts onto your truck, plus labor, in order to “steal” $500 in parts from your truck. This is starting to sound way too ridiculous.
There is ZERO evidence at all that your truck came with ACC, and all the evidence in the world that it never had ACC.

At this point I’m just going to come out and say it:
You’re either misremembering the ACC feature, or you’re straight up lying or trolling us.

That’s fine. Let me ask you this. Is ACC controlled from the steering wheel? Does an ACC light come on in the instrument panel when active? And most importantly, will the truck slow down on its own when approaching another vehicle?

If the answer is yes to all 3, then I had ACC.

Regardless of what everyone’s thought about it is.

 

[dhawker]

No, it’s ALWAYS in the windshield on Rams, and you don’t have that windshield.
You’re suggesting that they swapped in about $2000 in parts onto your truck, plus labor, in order to “steal” $500 in parts from your truck. This is starting to sound way too ridiculous.
There is ZERO evidence at all that your truck came with ACC, and all the evidence in the world that it never had ACC.

At this point I’m just going to come out and say it:
You’re either misremembering the ACC feature, or you’re straight up lying or trolling us.

And I really don’t understand the troll label. I have absolutely nothing to gain from anybody here except knowledge. Do people really do this kind of thing for fun? I have much better things to do with my time and the only thing I’m finding here is hostility. I like the truck, I just don’t like the fact they stole something from me. You don’t know because you have not witnessed what I have witnessed. Many of you act like I’m accusing you all here.

 

[Deleted member 47449]

dhawker,

I accept your apology for quite understating having your 2022 serviced only on one occassion at a local dealer versus your correction of having it serviced a few times, but then you went on to mention independent repair shops. Not certain if you were at independent repair shops prior to just noticing it missing when you weren't driving it much. Maybe just a few times too it went to a few independent repair shops? It no longer matters. When key details are intentionally or not omitted it didn't help your case since it all becomes subjective facts to the people trying to understand it. That leaves the VIN information as the hard fact.