Finally got my truck back last Friday. Still no answers on this rubbing/vibration issue. The told me to drive it until it gets worse or something breaks. That is a BS answer. They recognize there is a problem but can't diagnose it. A few other things they had to fix back in 2021/2022 were replacing the drivers side front coil spring (it was bent and rubbing on the frame), and they also replaced the track bar. Those are some odd problems for an almost new truck at the time. This truck is a certified pre-owned with the 7yr/100k mile warranty. It only had 15k on it when I bought it back in 2021. I believe they are putting themselves at risk. If whatever is broken and malfunctioning breaks when I'm going down the highway and I get hurt or worse... it will truly be their fault. I dont understand how they can in good conscience return the truck to me undiagnosed. I talked with RAM Corporate supervisor and they want the dealer to swap out the wheels and tires for a totally different set and see if anything changes. (by the way... the problem is not the tires!!!) but they can have their fun checking things out.
I am curious about the braking system. I dont know how it works, but it seems to be very complicated. This truck has hill decent, adaptive cruise control, collision avoidance, etc.. all controlling the brakes. As far as I know, they have not looked at these systems to see if something is not working properly. They are just looking for "codes" to chase instead of investigating deeper and finding the real problem.
I have also filed a complaint with the BBB. This is getting to be a joke... when you look up Stellantis on the BBB the phone # they list does not even work. In my opinion, that is deceptive and unethical. I am starting to get pretty pissed.
