Double Charge for LED Headlights

[Scrambler]

Just purchased a 2020 Ram 2500 CC. It came with the Tech Package which included LED headlights. They charged me a second time on the window sticker for LED headlights. I brought that up to the dealer and they told me that wasn't possible.
Didn't take long for them to agree and they dropped the price of the truck. If you order the Tech Package make sure your not getting double charged!

 

[Great White North Eh]

Not surprised! Good catch.

 

[elephantrider]

nice catch. not surprised.

 

[saltman]

Not surprised at all, their builder tool on the web has not been accurate for years on certain things. FCAs own printed fleet guide on the net (what we used to call a brochure) does not line up with the actual technical order guide. It has said for the last several years those headlights are also included with the safety package, but fca dropped them from the actual order guide on 20 & 21s. It sucks, because I think they were truly intended to stay in those packages, but some goober dropped the ball on technical edits. I used to work for the worlds largest oem and we literally had round table meetings over details like these until we got them right between Japan and the US side of things.