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Customer Satisfaction Notice 90A

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Alberta, Canada
Has anyone else received this? It basically says they're going to replace the DEF delivery module on my 2020 3500.
 
Been a post about it in the last week. Are you in Canada eh?
 
flan said:
Seems like the others have been located up there as well. I guess DEF is formulated not to freeze In the lower 48...
Click to expand...

There was another customer satisfaction notice several months ago that required a software update to the DEF dosing unit on my truck. I had that done when my truck was in getting the upper glove box replaced under warranty (broken latch).
 
This is a screenshot of the 90A on the FCA website under my VIN.

Screenshot_20231204_191418_Chrome.jpg
 
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Just received mine in the mail yesterday for my 2021 3500
I'm in WI so maybe cold weather state vehicles?
 
A dealer called me yesterday about this one saying its the complete tank aswell?
 
I received a letter for 90A but the RAM dashboard says no open recalls. I also live in Arizona, certainly not a cold State.

Called the dealer and he didn't seem to know anything other then having me bring it in next Wednesday. I also have recall 67A but he said do not do it, DEF usage greatly increases.

It seems Stellantis is a bit disorganized.
 
Deltron said:
I received a letter for 90A but the RAM dashboard says no open recalls. I also live in Arizona, certainly not a cold State.

Called the dealer and he didn't seem to know anything other then having me bring it in next Wednesday. I also have recall 67A but he said do not do it, DEF usage greatly increases.

It seems Stellantis is a bit disorganized.
Click to expand...

If your sig is correct and you drive a 2022 your dealer doesn’t know what he is talking about. 67A is a 13-18 recall.
 
Deltron said:
I received a letter for 90A but the RAM dashboard says no open recalls. I also live in Arizona, certainly not a cold State.

Called the dealer and he didn't seem to know anything other then having me bring it in next Wednesday. I also have recall 67A but he said do not do it, DEF usage greatly increases.

It seems Stellantis is a bit disorganized.
Click to expand...
Your dealer is high on something
 
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