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Cluster messaging regarding DPF

I fought this every which way I could... I am even a Chrysler retiree and tried to go through my contacts no help at all. Even tried a different dealership and got the same answer. Once I got the exhaust filter full, reduced power see dealer it appears the "script" is to replace. Tried to get customer care involved. Only thing that is good is that I have a 2 year unlimited warranty on the replaced part. It is scary how little some know and try to act like an expert, one of the tech's even asked me how much DEF I was going through!!!
It’s not surprising.

Dealers change parts. Can’t make money paying techs to actually diagnose issues.
 
I have a 2022 2500 and had an issue with my DPF recently. At 59000 miles I got the cluster message "exhaust filter full reduced power see dealer" (sort of like that). Brought it in and their only response was it needs to be replaced and since I would out of emissions warranty came out of my pocket. Didn't seem right at 59000 miles but no matter what road I took same response, DPF needs to be replaced. Long story short had it replaced. During my driving up to the 59000 I would randomly get the message about the active rengen, continue driving with a "ding".

Started watching my DPF guage more... only 5 driving hours in and my guage shows between 25 and 50% full (since 4 divisions I am assuming that is what it is). Got a message on my cluster while in the DPF screen that stated active regen in process, but no statement to continue driving and no ding. Went to the speedo guage to see if the message would show but it didn't. Drove the truck for about 20-30 more minutes and message went away and the DPF is now 0%.

Question is... are the two messages the same? Since I did not watch the DPF previously did I just not see this message before? Why does one say keep driving and the other does not? Also, 5 hours on a brand new DPF seems early to have a regen

Also, went into my user manual and none of the messages listed in the manual are what I get!!! What the heck
Don't know what state your in so have to ask what amount if any of Bio Diesel are you using? Note some states don't post it if its a state wide mandate of 5% or less, so you my be using it and not know it. I have noticed burning high amount of Bio above B-5 are not very DPF friendly more so if used in mixed city & hwy driving.... Another Question when you check you oil is it over the full mark on the dip stick after its has been sitting 30 minutes or longer? If oil shows over full I suggest you get a oil sample kit ( either from Genos Garage UOA Kit #CC2543 or one from Amsoil oil ) and have your oil tested being if you have high fuel contamination you could have leaking fuel system or injectors, in the mean time you can try to see if a fuel additive can help like (Pittsburg power fuel catalyst a very high cost additive) or Archoil 6400 D system cleaner followed by their 6500 fuel additive in every tank, Archoil is cheaper than Pittsburg but Archoil has helped others including me, my self I have not tried the Pittsburg additive.....
 
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