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You don't say what tranny you have. I have Calibrated's tunes and the Aisin tranny. Calibrated is unable to tune the Aisim. They can tune the SO's 68 tranny but I've never heard of "the ability to change between 3 trans tunes". How do you do that?
Their SOTF switch has 5 settings, four are higher horsepower and torque tunes, and one is their optimized stock tune (setting 5). I have found the optimized stock tune is excellent for local driving. On trips I select the tune according to what I'm towing or if empty. I only use the sport, formerly race, tune #4 when I need to embarrass a Ford.
It was great you had the opportunity to tour their facility. Their service and help has been excellent. Enjoy!