bmlawrence4
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Ram Heavy Duty Forum
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Blind Spot Alert Unavailable Service Required
- Thread starter bmlawrence4
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litzdog911
Active Member
Blind Spot Alert sensors are in your rear tail lights. Be sure that they're clean.
Burn'n Oil
It's a metaphor!
^ This.
Yes...Wish I seen this earlier. I started getting the warning on my 2019 2500 Laramie about 3 months after I took delivery in March 2020. It interfered with a lot of other systems as well. The radio would cut in out and in...driver and passenger windows would work intermittently...my heated/ventilated seats would not work etc and my surround camera was not working to name a few. It got so bad while waiting for my appointment that it did nothing but ding every 30 seconds. Finally was able to take it in, after 4 days of troubleshooting they found a bad module in the drivers door. Replaced the module and all was good until last week when the symptoms came back. Same warning with similar issues. radio, windows, heated seats camera not working etc... I have yet another appointment to have them look at it again. It is becoming an aggravating issue at this point.
Jersey walls shouldn't activate a warning and if you got a message on your info screen than it was probably what I experienced. It starts out very intermittent and worsens over time. I took my 2019 Ram into the dealer 21 Oct. for the second time. Again they tech downloaded 27 pages of codes that were saved in the computer. Now they are talking to engineers at Chrysler and a lead mechanic for the region. They think at this point, it may be a bad wire bundle that was installed in many 2019 and 2020 ram trucks. I will try and keep this thread posted as I get information. Keep and eye on your information panel. If it worsens and other things like heated.cooled seats are inop, radio cuts out and in front driver/passenger windows work intermittently are examples of further degradation. If so, take it into your dealer and have them look into it. So glad I bought the extended warranty with this truck. Good luck.
It's been almost a year now since I first posted on this site. Not sure if readers a still interested in the blind spot unavailable anomaly. Anyway, just had my 2019 RAM 2500 laramie in the shop for the third time concerning this issue. This time I insisted on the dealership contacting chrysler to get system experts on this matter and called RAM customer service it insure this is happening. Initially, this visit, the truck dropped 51 error codes as a result. The have had my truck now for three weeks. Stripped the interior including the dash and began chasing wires checking the entire vehicle and all associated systems. At first they found nothing. Further action involved checking the radio. As a result, they determined that I had a bad radio from the factory causing network errors throughout the truck. Who would have thought. So....for those who are having this issue and intend on taking it to the dealer (and you should if its under warranty) keep this in mind when you speak to the mechanic. I should get my truck back tomorrow after they rebuild it LOL. Hopefully this will be the final cure and will not see this issue again.
I had this error, along with “power running boards - service required”. I got the dealer “we can’t repeat it excuse” even after I showed them video of the error. I gave up, the error only occasionally shows up now.… I made it my friend.
Wow...well, if you are still under warranty and it continues, suggest they download your fault codes. This anomaly isn't easy to simply "duplicate" but will leave a sheet of faults showing that there is and issue. Good luck
Been a while since I posted. So just to update in case you are curious. On my third visit, the dealership, after 3 weeks of trouble shooting, determined it was the radio causing my problems. They replaced the radio and I picked it up the next day. Exactly 2 days later....Ding ding ding, blind spot unavailable service required. everything controlled through the radio was turned off or intermittent. Windows would not work either. Sitting in my driveway totally pissed at this moment and wondering how I can sue for this; I opened my door with the engine running. As luck would have it, the chime stopped, my controls worked on the radio and the windows went up and down. Shut the door and the warning returned., I did this a few times, wiggled the wire harness going from my door to the chassis. Silencio for about a week. When it returned, I repeated my efforts 2 more times than video recorded what was happening on the third event. I went in and showed the service manager and mechanic. He took the truck back in and studied the harness. They found 2 pins in a connector that were loose enough to fit sloppy in the connector. They actually duplicated the problem. They have ordered me a new harness and will install on Monday. Hopefully I have stumbled across my ghost and this will fix the issue I have chased for 14 months. Boils down to...a blind dog finding a bone I guess. Even the mechanic said, while shooting wires, he never moved the door from its full open position. What he also said was, the door modules, both left and right, were showing the doors open all the time.
good troubleshooting. Wiring harness connectors have downsized considerably in recent years while the harness have packed on additional wiring. My errors have been gone for a few months. Nothing the dealer did to help, they just went away on their own
Don-T
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Well done! I have had wiring issues in two vehicles in the last 10 years. The first was a Grand Cherokee. Every time I set the parking brake things quit working. After several trips to the dealer I realized it was happening when I set the parking brake. They pulled up the carpeting and found smashed wires that were pulling apart when the parking brake was set. The second one was an F350. It would die just driving down the road. It left me stranded 4 times. Eventually it got bad enough that when I released the parking brake the truck wold die. When I showed the dealer they were able to fix it.
01Time
Active Member
Thanks for the updates. I'm having BSM issues as well. The dealer opened a Star Case and they decided to replace the module (hoping this fixes it). The module was on backorder, but is supposed to be in next week. Hopefully that does the trick.
I bought my 2020 3500 used last month, and I know from paperwork they had in the truck when I test drove it, that the BSM system had service done to it before they sold it. I wish I'd paid more attention to exactly what the service paperwork said...something about a short and something was resoldered.
Baltaylaura
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01Time
Active Member
My BSM issue was finally resolved when they found that the rear wiring harness was shorting out somewhere along the way. So they overlayed new wires and I haven't had an issue since. Your issue sounds pretty similar to mine, except the areas affected is different. I'd suggest they look at replacing the wiring as it may be what's making the modules go bad.
Here it is, 2022 and my RAM is doing it also. You think they'll would have figured it out by now. The service department took my dash apart and replaced two modules, thinking they were the problem. My daughter picked it up and was driving it home and...you guessed it, it came back...again. Has anybody received a recall for this problem?
Dealer never figured out the issue on my truck. It went away, came back and bugged the **** out of me for a week before going away again. About 3 weeks ago, it started. On one frustrating commute of 60 miles, I think it went off the entire time. Today was the first day in this episode that I drove the truck without that damn warning beep beep beep going off.
Have you gone to FCA directly for answers to your problem. I just finished up a letter asking what they are planning to do for us.