Bed lowering doesn't do anything?

[iota]

I've had my '21 RAM 3500 Limited for a few weeks now and went to hook up to a gooseneck horse trailer a couple days ago. Figured that I would do like the guys in the official RAM videos and use the bed lowering feature & cargo camera to make it real easy.

When I press the "Bed Lowering" (NOT the alt trailer height button) on the Uconnect screen, the rear of the vehicle makes some clicks and clunking noises, the dash cluster shows "Lowering..." and then after a few seconds it acts like it's done.

But, the bed didn't actually move, or at least, didn't move in any amount that was perceptible to me or anyone else who was watching. Pressing the button again resulted in more clunks and clicks in the back end and then it was done.

Does the bed lowering actually make a noticeable difference (the videos on the RAM site show it really lowering the bed, enough to get under a 2-5/16 ball and lift back up)? I seem to remember even trying the button at the dealership and not really being able to tell a difference but I figured I just didn't know what I was doing - now I wonder if it's messed up somehow.

 

[BAT3500]

That feature does not work on most 3500's only 2500's. Difference is the 2500 has air suspension only. YOu let the air out of the bag for any reason, the suspension goes down.
The 3500 air bags are actually a helper system, the truck still has leaf springs for the primary suspension. You let ther out of the bags, truck settles on the leaf springs. If the truck truck is empty very little movement occurs for most rigs. The system does automatically level the truck when a load is applied, and if the load is big enough you can lower the bed or use the alternate height feature.
Ram does not explain this in their adds at all...

 

[iota]

OK That makes sense. I wondered why the videos show their 2500 going from level to "Carolina Squat" mode, but my 3500 doesn't do anything when I press the button... Thanks for the info!

 

[Brutal_HO]

Pretty much what BAT3500 said.

Mine will lower some, but I've got a lot of gear in it. With an empty truck the bags will have very little air in them so there may be no lowering.

The 2500 being all air lowers 2-3".

4 times and 51 days in the shop. Is it really fixed? or is it a lemon

Sorry for the length, but details are necessary to explain what is going on. First four attempts were to correct a fault light with the Ram Air Suspension. The vehicle was in the shop for a total of 51 days between two dealerships. It is my understanding that most components of the Ram Air...

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