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Anyone See This? - Monroney change

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BillAK

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Hello!
I recently bought a 2024 Ram 2500. I had a weird *bad* experience and I am looking to see if anyone else has had a similar experience. The Dealership provided a large 12"x18" laminated window sticker, I already had a copy of the actual one. Both stickers were for my specific truck - VIN was the same. After the sale, I discovered the dealership provided window sticker had been altered. The MSRP was upped as was the environmental ratings. When I complained to the GM, he said it was FCA that provided the altered sticker and that MSRP's change from time to time. Now I know the MSRP claim is BS, but I'm trying to find out if this is an FCA thing or that dealership. Anyone ever see such a thing - especially in Las Vegas, Phoenix or Philadelphia? Thanks.

Other than that I love the truck so far.
 
BillAK said:
Hello!
I recently bought a 2024 Ram 2500. I had a weird *bad* experience and I am looking to see if anyone else has had a similar experience. The Dealership provided a large 12"x18" laminated window sticker, I already had a copy of the actual one. Both stickers were for my specific truck - VIN was the same. After the sale, I discovered the dealership provided window sticker had been altered. The MSRP was upped as was the environmental ratings. When I complained to the GM, he said it was FCA that provided the altered sticker and that MSRP's change from time to time. Now I know the MSRP claim is BS, but I'm trying to find out if this is an FCA thing or that dealership. Anyone ever see such a thing - especially in Las Vegas, Phoenix or Philadelphia? Thanks.

Other than that I love the truck so far.
Click to expand...
I have seen it before depends how long the trucks been on the lot.
 
BillAK said:
Hello!
I recently bought a 2024 Ram 2500. I had a weird *bad* experience and I am looking to see if anyone else has had a similar experience. The Dealership provided a large 12"x18" laminated window sticker, I already had a copy of the actual one. Both stickers were for my specific truck - VIN was the same. After the sale, I discovered the dealership provided window sticker had been altered. The MSRP was upped as was the environmental ratings. When I complained to the GM, he said it was FCA that provided the altered sticker and that MSRP's change from time to time. Now I know the MSRP claim is BS, but I'm trying to find out if this is an FCA thing or that dealership. Anyone ever see such a thing - especially in Las Vegas, Phoenix or Philadelphia? Thanks.

Other than that I love the truck so far.
Click to expand...

Put your VIN at the end of this link and that’s the window sticker that’s correct.


The MSRP of my truck went up from date of order to date of delivery, but after that it remained the same. It’s my understanding that once a window sticker is produced it doesn’t get updated, even if the prices change mid model year. I’ve seen same MY trucks on the lot with different priced options based on how long they have been on the lot.
 
H3LZSN1P3R said:
I have seen it before depends how long the trucks been on the lot.
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Thanks. I read on another forum that it is not uncommon at all for the window sticker to change, coming from someone with inside knowledge. I had no idea. To me, the window sticker is the as-built, price at the time it was built, but I guess I'm wrong. It should be.
 
BillAK said:
Thanks. I read on another forum that it is not uncommon at all for the window sticker to change, coming from someone with inside knowledge. I had no idea. To me, the window sticker is the as-built, price at the time it was built, but I guess I'm wrong. It should be.
Click to expand...
If it was a customer order truck the price it was at the time of ordering would be locked in against any msrp increases. For example, I ordered my truck at a msrp of $97k, 6 months later when it was built the msrp rose to close to $100k. When picking up the truck the dealer didn't try to get that increase from me. The original agreed price is what I bought it for.
 
I spoke too soon. Research shows that MSRP is an as-built value and cannot be changed. Now I just need to find out if FCA did it or the dealership.
 
BillAK said:
I spoke too soon. Research shows that MSRP is an as-built value and cannot be changed. Now I just need to find out if FCA did it or the dealership.
Click to expand...

Correct,

What did the link I post above show for an MSRP?
 
AH64ID said:
Put your VIN at the end of this link and that’s the window sticker that’s correct.


The MSRP of my truck went up from date of order to date of delivery, but after that it remained the same. It’s my understanding that once a window sticker is produced it doesn’t get updated, even if the prices change mid model year. I’ve seen same MY trucks on the lot with different priced options based on how long they have been on the lot.
Click to expand...
Yes that is the correct window sticker, and no it is not the one the dealer used. And you are right, MSRP is set when it is built and does not change for any particular vehicle. Once sold, yes then the value changes and the dealer can do what they want as far as a price, but the dealer lied when he said that the MSRP itself can change and he used a fake sticker. I didn't pay enough attention, granted, but I think he broke the law here.
 
If anyone else has experienced anything similar - especially if at Chapman Dodge, please let me know. Thanks!
 
BillAK said:
Yes that is the correct window sticker, and no it is not the one the dealer used. And you are right, MSRP is set when it is built and does not change for any particular vehicle. Once sold, yes then the value changes and the dealer can do what they want as far as a price, but the dealer lied when he said that the MSRP itself can change and he used a fake sticker. I didn't pay enough attention, granted, but I think he broke the law here.
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Is it a true monroney sticker? If so, a dealership can’t create those. The only way we’re really going to be able to know what you’re talking about to try to figure out what went on is if you post a pic of the actual window sticker in question, and then we can use the VIN to see the current sticker online. Also, what is the MYD number on the gray sticker on your driver door? Then we can see if the build fell in between dates that they actually did change MSRPs on 2024 HD Ram trucks.
 
I bought a 2022 2500 in 2022 and there was a second window sticker in the truck with a higher msrp. The dealer hadn't put it in the window yet. This was when there was an inventory shortage. I asked the dealer about it and was told that the manufactuer had sent them new stickers when they raised the msrp. they honored the old msrp since the new one hadn't been put in the window yet.
 
orion said:
I bought a 2022 2500 in 2022 and there was a second window sticker in the truck with a higher msrp. The dealer hadn't put it in the window yet. This was when there was an inventory shortage. I asked the dealer about it and was told that the manufactuer had sent them new stickers when they raised the msrp. they honored the old msrp since the new one hadn't been put in the window yet.
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I'm pretty sure that is illegal. I'll post if/when I find out for sure.
 
The fake sticker is blown up to about 12"x18" and everything about it including the vin are the same as the real one. The only difference is they changed the MSRP and the environmental rating data. I'll attach a picture of the fake one and a pdf of the real one. Haven't done this before so, hope it works. I appreciate the feed back.
 
BillAK said:
The fake sticker is blown up to about 12"x18" and everything about it including the vin are the same as the real one. The only difference is they changed the MSRP and the environmental rating data. I'll attach a picture of the fake one and a pdf of the real one. Haven't done this before so, hope it works. I appreciate the feed back.
Click to expand...
Just to be clear, that’s not a fake window sticker. That one was generated before Ram lowered MSRPs on the 2024 HD Rams earlier this year. That happens all the time throughout a model year with all manufacturers (although it’s usually the other way around). There’s nothing illegal about it, and there’s certainly nothing illegal about a dealership ignoring the MSRP and selling the vehicle for whatever they want.
 
Jimmy07 said:
That one was generated before Ram lowered MSRPs on the 2024 HD Rams earlier this year. That happens all the time throughout a model year with all manufacturers (although it’s usually the other way around)
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The change in MSRP doesn't surprise me. But I don't recall ever seeing a Level 2 package as high as $7,800. But I haven't been shopping a new truck since 2022. Does that seem consistent with late 2023 or early 2024 option prices?
 
Jimmy07 said:
Just to be clear, that’s not a fake window sticker. That one was generated before Ram lowered MSRPs on the 2024 HD Rams earlier this year. That happens all the time throughout a model year with all manufacturers (although it’s usually the other way around). There’s nothing illegal about it, and there’s certainly nothing illegal about a dealership ignoring the MSRP and selling the vehicle for whatever they want.
Click to expand...
^^This

RAM re-priced every single ever-loving 2500/3500 that was not already sold on March sixth two thousand and twenty four in the year of our Lord.
They changed the code guides, ordering software, website AND re-did ALL the Monroney-Stickers at that time.
Dealers were given a credit to their account for the difference in the invoice price for all un-sold vehicles that had already been invoiced.

The changes included reducing the base MSRP of the vehicles themselves, as well as the package prices in most cases.
If you have two different prices on a Monroney sticker, the LOWER price is the new one, in this case.

I have seen MANY dealerships try to sell while still displaying the OLD (higher price) thereby giving customers a bigger perceived discount.

@BillAK if you REALLY want to get into the nitty gritty details of it, please share:

VIN #
Date of Purchase
Which price was displayed at time of purchase:
Which price was displayed later:

I can send you back the code guides from before/after the 6th and you can re-build your vehicle to see what I'm saying.
 
superjoe83 said:
If it was a customer order truck the price it was at the time of ordering would be locked in against any msrp increases. For example, I ordered my truck at a msrp of $97k, 6 months later when it was built the msrp rose to close to $100k. When picking up the truck the dealer didn't try to get that increase from me. The original agreed price is what I bought it for.
Click to expand...
The sale price would be locked in but the window sticker is not. This is so that if the original customer backs out, the dealer has the accurate/correct window sticker to sell.
Your window sticker likely shows $100K, the higher price after increases, but they honored the lower agreed upon sale price.
 
BillAK said:
The fake sticker is blown up to about 12"x18" and everything about it including the vin are the same as the real one. The only difference is they changed the MSRP and the environmental rating data. I'll attach a picture of the fake one and a pdf of the real one. Haven't done this before so, hope it works. I appreciate the feed back.
Click to expand...
Looks like the Level II price went up over $5,000.
 
I have personally seen Window Stickers change, both to go higher and go lower. I sold my brother a 2 row Grand Cherokee back in March (ish), the day he bought is the same day that Chysler uploaded a new invoice to Dealerconnect. I had rarely seen an invoice pull with 2 pages. first page had a Minus (-) in front of the price. second page had a new lower price. My brother had already taken a bill of sale to his credit union using the original (higher) invoice. The next day when the owner was back in the office, he offered him a choice; a refund check for the difference or the extended warranty that my brother wanted to buy but couldnt. My brother took the warranty.

Background info- I work at Matthew Sessoms CDJR in Williamston, NC. 3 years in the shop as a tech, 6 years up front as a Salesman and Sales Manager and F&I backup
 
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