Hello I have a 2022 with the 8.4 display for 1.5 years now and had it in dealership many times for updates and still have problems with the Apple car play and Android auto freezing up or losing connection. They keep telling me update coming that never comes . Does anyone else have this issue?
Ram Heavy Duty Forum
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2022 uconnect 5.0
- Thread starter Ancydave
- Start date
Riddick
Well-Known Member
What's your current software version? I believe the current version begins with 145.
I did not experience the same issues as you but I had issues with my presets and theme disappearing after a couple of drives. The dealer swapped in a new radio and since then my system has been working smooth.
Riddick
Well-Known Member
You are looking in the correct place for your software. Your 8.4 has navigation and therefore uses the same software as the 12 inch screen users have. Mine does not have nav and I have a different software version all together.
There are definitely newer software updates for your truck and this could be your issue. If you browse through the section dedicated to the 12 in users you may find some useful information. I would think the dealer could manually load the latest software for you, not sure why they wont. With that said have you connected your truck to your home wifi, this could help with receiving updates?
Also, have you tried to use a different phone to see if the issue persists? Do you experience the issue when your phone is physically connected and through Bluetooth? It definitely sounds software related to me but I am trying to rule out all other variables.
@Jimmy07 is a genius on these systems and I believe he has posted newer software versions for your system you can download and upload yourself. Try searching through his posts to find it or make a post in the section dedicated to the 12 in users and someone will help.
**EDIT** See post #65 in this post, this should help.
hdrams.com
There are definitely newer software updates for your truck and this could be your issue. If you browse through the section dedicated to the 12 in users you may find some useful information. I would think the dealer could manually load the latest software for you, not sure why they wont. With that said have you connected your truck to your home wifi, this could help with receiving updates?
Also, have you tried to use a different phone to see if the issue persists? Do you experience the issue when your phone is physically connected and through Bluetooth? It definitely sounds software related to me but I am trying to rule out all other variables.
@Jimmy07 is a genius on these systems and I believe he has posted newer software versions for your system you can download and upload yourself. Try searching through his posts to find it or make a post in the section dedicated to the 12 in users and someone will help.
**EDIT** See post #65 in this post, this should help.
Uconnect 12.0 Update
Had a typo in my post, it's 26.17 not 26.15. I have seen on a few other forums a couple people have Android or Apple connection issues after the update. Very inconsistent. Maybe something to do with the phone not Uconnect. Also a couple reports of restarting but not everyone. So random.
hdrams.com
Last edited:
Yeah, you’re about 8 updates behind. Use that link above to get updated to 26.17, and you’ll most likely resolve the issues you’re having.