Recent content by SolidAxleorBust

3 Month Update! 6K and 3 Months. As suspected reliability is far superior to the 2018. By now the recalls on the 2018 were completely out of control, flat tires( did they really improve Duratracs?) and I had several annoyances. For now I have had; 1. 1 Initial hard reset of uconnect due to...

I vote separate. Dodge is so heavily connected to extreme unreliability to this very day...and muscle cars. Ram is Good Looking, Tough Trucks and the first Chrysler brand to begin to get a handle on reliability in history. Don't mess up what is working.

Might be a convergence of issues; 1. Lack of Work Force Participation 2. Unicorn hunters working as service writers that really dont want to work or answer phones 3. Complexity of modern cars and increasing demand for good mechanics that can perform diag 4. These flat rates are even less...

That is true

So, what you are saying is the new norm of no customer service, and no phones being answered, no messages returned is reasonable. Ok, worse then I thought.

There was no one answering, voice mail was full the entire time. And hand delivered messages were not returned. Only time I received smoke signals was over a week later via text and he could not find my truck. And it was about every other day for 5 MINUTE diagnoses. Look, I get it phones are...

Ford Dealer denied to warranty a broken door lock recently because of scratches on the Bezel . Went in for some crappy trim clips as an employee drove a van into a post. They want 6.96 EACH. Yes, each. We needed 40. 6.00 on Amazon. I get it, you have to mark stuff up. But all the games chase...

I received a text today. More then a week after going in, from the service writer. He says, I have a note to call you from last week, but I cant find your truck! Did you pick it up? :oops: :oops: :oops: :oops: :oops: I ran down the fact phones were not being answered, voice mail always full, 2...

Not returning calls and leaving voice mail full is not acceptable at all. Sitting on a truck with a minor issue for a week after scheduling an appointment, nope. Ignoring hand delivered notes to call a customer, nope. Not buying it at ALL. But yes, COVID and work force crisis made poor customer...

I went over yesterday to get my truck back, and will zip tie the connector out of the way later. I let them have it. Not one phone call answered for a week, voice mail full for a week, and 2 messages from the store hand delivered not responded to. I wrote a wonderful 1 star review. I will NEVER...

Only 2 dealers here. Called others in the state and they are in just as bad a shape, called one 3.5hrs away and they said they could try, but reviews show otherwise. I do have a few good independent shops, short handed but they take care of it. Just when it comes to warranty work. I obviously...

I literally bought the Fox shocks, rear ones were toast at 6 months....No thanks. Bilstein works

Only for warranty work.

Been researching, looks like the closest dealer with good reviews is in Colorado Springs, about a 5.5hr drive. Our Ineos dealer is there as well. Maybe that is what I will do for any warranty work I think i have a shot at. Unfortunately the popular dealers where we buy our trucks are too far away.

Lordy, very close numbers. So the Diesel one they actually built better...interesting. I find it interesting the ZF went to the gassers first as well, the warranty work must have been crushing them.