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It's been a while since I had the "fix" completed, I wanted to drive it and haul with it and then post my observations. After picking up the truck from the dealer and and verifying that they did install the update I headed for the hills. I noticed that the surging was all but gone, hard...
After hearing nothing from my case manager the last three weeks, I was notified by Ram Cares yesterday that tsb 18-059-20 (dated Aug 8) has been released and maybe a possible fix. I sure hope so. I am pretty much at witts end here. I did go to my dealer to see about trading it in. 61k was the...
I feel your pain. I am in the same boat. I have opened a case and am at Level 2. It was looking like they were going to help me out but have not heard from them for two weeks now. I won't go away either. My truck was/is brand new and they ruined it. My last trip i was down to 8.9 mpg pulling...
Had I known I would of refused. Now I’m stuck. Just finished a 500 mi trip pulling 15k. Average MPG was 8.9 down from 11.4 pre flash. Still surges terribly on any uphill load or excelleration.
I started with my dealer and verified that there was an issue that they could not resolve and they opened a case and was assigned an number. I then called Ram customer care and was assigned an agent to assist me. They are well aware that this is an issue but won’t be resolved for some time. They...
Just an update. I have decided to move forward seeking replacement of my truck. I am working with FCA for a reasonable settlement as there is no quick fix for vb6 issue and it is useless to me in it's present state. I am not sure I want to stay with RAM at this point.
Mine is a 19 3500 HO. After the ecm flash. Horrible surging. Took it back and the did the tcm flash which improves the shifting by smoothing it out which it did. It did nothing for the surging issues. No fix yet.
Spoke with the dealer, FCA acknowledged that they are aware that there is an issue with the vb6 update on certain trucks, they are aware that this has affected performance of the truck, sadly they have no fix for it but are working on it. The dealer has opened a star claim for me so we will see...
Can you expand on the vb6 vaccine, are you saying they have a cure for the surging? I just picked up mine today after complaining about the surging after the vb6 flash. The dealer called and said they could'nt replicate it. (go figure) I asked if I could take one of the tech's with me for a...
Yes I did and was told by the service writer that here is nothing they can do until an update is pushed. They cannot go backward and reinstall the previous version I was told. So now what can I do. Sit and wait?
So after reading through the whole thread, I am somewhat distressed. I am new to RAM, coming from Chevy after having several issues with the 6 speed tranny pulling a large 5th wheel. Bought 2019 3500 dually Limited and pulls like a train. Well, it did anyway. Got the ECM flashed and immediately...