Recent content by Glassman

It was in no flood. I am the original owner and this problem didn’t start until until around 5000mi. Prior to that it was totally normal and fluid levels were normal.

My issue is not with Blackstone but with Stellantis. The Ram engineers are who claim this is “ok”. I’m more concerned about where the coolant is coming from as well as the amount of metal. The 2nd oil change should tell a lot more.

There was too much water in the oil in order to test the flash point. It explains this in the narrative. There is no way to test for fuel dilution if the oil boils.

I forgot to mention they means Stellantis engineers as there have been 3 star cases open. The last time it was in the shop for 2mo with no issues found.

I have a 22 2500 purchased new Sept 23 with under 9k miles that like many has been experiencing very frequent regeneration. After the 4th trip to the dealership for this and multiple mentions of being overfull on oil they finally agreed to send in a sample. Now they claim this is “ok”

The vehicle production date is irrelevant when it has a Cummins. We would need to know the production date for the engine technically. I must say Stellantis appears to not have customers in mind. They will have a repeat of Dodge in the 90’s if they don’t change their ways. By that I mean jumping...

I’m waiting on my oil analysis results. My truck has been at the dealership for 32 days straight now for the 4th time and I have no updates except for waiting on results. I am under the impression either the dealership or stellantis is trying to cover up my oil issue. I was last told by my case...

Thank you for posting this! Would you mind sharing how over full your oil level was? Also was it extremely thin when cold and extremely thin? I have not been able to test mine but I am curious how it would compare.

Good idea! If I get it back without fresh oil and it being documented I will.

I really appreciate the reply’s and advice. My concern of testing myself is there is little to no proof of where the sample came from. Also same thing with changing the oil on my own. I am expecting the dealership to note the oil level correctly and changing it this time. I think someone was...

We unfortunately have no dealers within a 100mi that have real diesel techs. I asked my ram cares case manager when Ram was going to get more involved he only says they are doing all they can and is so sorry I have to go through this

This is still factory oil

I’m also way over full although my dealership claims this is a “normal” level. I’m on warranty visit #4 for frequent regeneration. They have replaced the MAF and DPF after a STAR case was opened and closed. Has anyone found solutions?

I requested a sample and the filter. It is still at the dealership. I took the picture with my plate for verification since the dealership has already noted on a previous w/o customer mentioning oil overfull but it checks fine.

Sorry about that