Active regeneration happens anytime the DPF gauge on the EVIC reaches 50%, OR every 24 hours of engine operation. Whichever scenario happens first. Once the cycle finishes the 24-hour timer resets. When the cycle completes your gauge should be reading 0%. Passive regeneration happens naturally while you drive. So long as you are working the truck sufficiently to get the EGT’s up high enough that they warm the DPF up to around 660°F, passive regeneration will start. The trick to making passive regeneration work is time and load. You need to hold the truck under load for a long duration to see effective cleaning of the DPF. It’ll take awhile but it can bring the reading back down to 0% without an active regeneration.
When running unloaded, can you use tow haul and lock out 6th gear to get up to the necessary temp and keep it there (I have a 2019 2500 6.7).
I've also seen my percentage only drop to about 20% when cold start the next morning after a regen, not zero on my Scangauge II. I live in a small rural area, and my errands may amount to 30 miIes or so, but when a regen starts I take a drive at 65 mph till finished. Something that has never happened before, my last two full active regens started way early. The first started somewhere around 13 hours. On the second it showed 15 hours, was at 99% then dropped down to 79% and instantly back to 99% and then a full active regen at 488 miles. When the regen finishes, the Scangauge shows usually in the 40% range while still driving, but 20+% the next morning when started cold. The trucks DPF dash gauge will show 0%, not sure whether either is really accurate! Previously it's always been right on the 24 mark as far as I can remember.
Not sure which air filter came with the truck, but first oil change the dealer sold me the AA filter, which I changed to the AB when the Star Parts air filter notice came out. Don't recall any regen issues while using the AA. Also, in April this year I had the fuel pump recall done, but no issues with early regens until the last three weeks? Monitoring the %, hours, and mileage to see where it's at on the next full active regen.