Jeff1759
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- Feb 17, 2021
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Searched to no avail for battery thread but cannot find.
2021 3500 Laramie 4x4 deliver March/April of '21, so around 17-18 months and 24,000 miles.
Dead battery Monday morning while camping 400 miles from home. Jump started and drove home without shutting truck off.
Soon as I got home, shut 'er off and would not restart.
Played phone tag all day with dealer, finally drove car to dealership service dept.
Was told to bring truck in, can take 3-6 hours to diagnose under warranty, kid behind counter seemed to not like his job or customers that much. I kept a pleasant demeanor the whole time.
I figure they make the process inconvenient hoping you might not pursue the warranty path.
I decided to just change the battery myself and ordered a battery for pickup tomorrow.
I am now second guessing my decision. What if there are more problems down the line, or if it's something more than just a dead battery, and if I do it myself, all claims after might be void?
Opinions? Advice from experience anyone?
2021 3500 Laramie 4x4 deliver March/April of '21, so around 17-18 months and 24,000 miles.
Dead battery Monday morning while camping 400 miles from home. Jump started and drove home without shutting truck off.
Soon as I got home, shut 'er off and would not restart.
Played phone tag all day with dealer, finally drove car to dealership service dept.
Was told to bring truck in, can take 3-6 hours to diagnose under warranty, kid behind counter seemed to not like his job or customers that much. I kept a pleasant demeanor the whole time.
I figure they make the process inconvenient hoping you might not pursue the warranty path.
I decided to just change the battery myself and ordered a battery for pickup tomorrow.
I am now second guessing my decision. What if there are more problems down the line, or if it's something more than just a dead battery, and if I do it myself, all claims after might be void?
Opinions? Advice from experience anyone?