Just returned from a 4800 mile trip down south pulling our 12,000 lb fifth wheel. We did the same trip last year. This year there were about a half dozen times where there was a very noticeable hard shift / clunk while towing. I'm not able to reproduce the hard shift and they seemed to happen at random. Didn't seem to matter if I was in tow haul mode or not. I was not able to determine if the truck was doing an upshift or downshift when the hard shifts occurred. I'm very close to the 30k mark and will be changing the fluid, but I have a hard time believing that has anything to do with it. Any thoughts?