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I would like to thank everyone for their post about my DEF fluid problems. I was at the Ram dealership looking at the new 3500 trucks when a man driving by stopped and asked if I needed any help? It turns out it was the owner of the dealership. I explained that my truck had been in his shop for...

thanks

thanks

Thank you for the info! So should an alarm have gone off in my truck?

Thanks

I watched a video on you tube and yes it looks like diesel fuel contamination to me. It is hard for me to blame vandalism or dealer but yes you are right it got there somehow Thanks

were can I take DEF for analysis? thanks

So any idea how diesel got in to DEF tank at work

I am the only one who drives the truck and I know for a fact that I have never put diesel in the DEF tank Thanks for all of the input.

I have been thinking about that

I am positive it was Blue DEF Platinum This is a pic sent to me by dealer

I did ask them for the inspection criteria and have not had a reply according to Stellantis the truck was not inspected by a dealer at 7500 miles for the DEF system

Stellantis is who called me on the phone and said they were denying my warranty claim because there is no record of 7500 mile def inspection.

yes, I have seen the same page in my owner's manual. The dealership agrees there is no DEF inspection. This is Stellantis trying to deny my claim and I do believe they will try to get out of any warranty claim they can.

yes I agree on the shelf life of def the truck is still at the dealer and I have a case with Stellantis who owns Chrysler they are trying to deny my warranty claim based on their claim that I did not bring the truck to a dealer for a def inspection at 7500 miles as per owners manual.

I did not put wiper fluid in the tank thanks

Thanks good advice thanks

it is brand blue def no wiper fluid in def tank