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Keep complaining, but...
Threats to take your business elsewhere will fall on deaf ears. Theres nothing better they would like to do than sell your truck to someone else for a substantial larger amount of money.
Yes, it was really hard to get any updates. I finally drove down there to the train depot found it and got some photos. My dealership was great throughout the whole process trying to obtain info and finally was able to go down there and get the truck and fix it on their own dime just to finally...
Well my truck finally got unloaded off the train Friday. I went to the Norfolk Southern railhead at Bayview in Baltimore and finally got a look at it and Lo and behold in addition to the key fobs being stolen it also had damage to both bumpers and the rear quarter panel.
I got an email from my dealer that they finally got the trucks that had the key fobs stolen off the railcar on Friday. Almost 3 months sitting on the railcar in Baltimore.
My truck arrived in Baltimore September 26th, shortly after it was marked as KZ-OG damaged in shipping. After getting the runaround for almost 6 weeks I finally tracked it down at the Norfolk Southern Bayview auto storage depot and just showed up in person. They let me right in and the guys...
My truck has been sitting in Baltimore since Monday. My dealer has no idea when it will be delivered the remaining 10 miles to the dealership...So close yet so far away.
Sounds accurate. My Truck arrived in Baltimore yesterday and it took 20 days. Now I'm just waiting for it to be transported from the rail yard to the dealership right nearby. Who knows how long that will take.
I was under the impression it would be by CSX as their auto yard is right by by house in Elkridge Maryland and thats where I see Ram trucks being shipped to this area.