Recent content by 1ram

Does RAM publish the PN for just the camera in the housing?

That’s even better news Sent from my iPhone using Tapatalk

A broken K1 looks like this Fortunately, my gears 1-4 didn’t eat itself in the process. Sent from my iPhone using Tapatalk

Zero. Ram Cares is useless. Mine went in June and still trying to get basic reimbursements after they left it stranded for 18 hours side of road and stopped working on a tow. They did nothing to help, nothing to expedite, and are actively avoiding taking responsibility. Sent from my iPhone...

2023-07-13: Wednesday Still zero contact from Ram Cares. Sat on hold waiting for an “available case manager” to speak with us. Was informed our case manager (who was new and unknowledgeable in the first place) has left the company, and I should have been assigned a new Case Manager, and the Ram...

Funny thing (not funny at all) is our truck was identified for this issue when it was brought in for a different alert (Relay and anti lock brake sensor) and we were told parts are ordered and backlogged. Don’t know when available.. gave truck back and told keep driving as-is. I had no idea the...

Any details you can provide on this, finding a useful human w/in Ram sounds amazing.. Our transmission went, Stellantis quit attempting to even rescue the vehicle and left us stranded, now can’t get any attention on it (parts were available and work scheduled before it blew, now the parts are...

Case manager has been put on notice, contact from legal department requested.

The parts for this recall were on back order for weeks, the truck was scheduled to receive the work on 7/14, because all the parts came in and needed to be assigned to the job order to not “lose them.” Transmission blew on 6/30, and have found no one willing to move (tow) the truck to the parts...

Apparently, nothing like public attention motivates a large company who can afford to frustrate and alienate customers with poor after purchase support. Here’s an update on how Ram Cares doesn’t seem to Care.. 2023-06-30: Friday Stellantis Road Side Assistance was unable to locate an...

I just inquired the same thing.. TSB January 11, 2023.. I rolled away January 30, 2023 without any knowledge this was an active issue. My experience was preventable.

Back to it pays to have multiple back-stops.

They were only responsible for getting the Ram 6 miles down the road to closest dealership, not the trailer.

1. 6/23/22 2. 9/24/22 3. 1/30/23 4. 2,048 5. TBD at the moment 6. NA at the moment 7. Yes 8. No 9. Yes 10. 6/30/23 11. TBD at the moment 12. TBD at the moment

Add me to the list. 2022 Ram 3500 SRW, transmission went at 2,000 miles towing 11K lb travel trailer