Albert193500
Member
Hi all and @RamCares
So as some of you have been following my quest for safety regarding the AC in my 2019 3500 HO DRW you know it was in the shop for the HVAC box replacement. I can not tell you how dissatisfied and disappointed I am. They scratched, stained and gouged the interior of my truck, panels misaligned, and several bolts that I can see are so over torqued it is half way through the panel. The detail department scratched the paint and headlights. I have a coolant leak, atleast one bolt fell out, wires routed incorrectly and the issue I went in there for is not fixed. I have many pictures of the above mentioned mistakes. I am very upset at this and need some advice.
For example...
So as some of you have been following my quest for safety regarding the AC in my 2019 3500 HO DRW you know it was in the shop for the HVAC box replacement. I can not tell you how dissatisfied and disappointed I am. They scratched, stained and gouged the interior of my truck, panels misaligned, and several bolts that I can see are so over torqued it is half way through the panel. The detail department scratched the paint and headlights. I have a coolant leak, atleast one bolt fell out, wires routed incorrectly and the issue I went in there for is not fixed. I have many pictures of the above mentioned mistakes. I am very upset at this and need some advice.
For example...
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