Helllo All:
Wanted to say-----
I joined this group just before ordering my '21 Ram in February. Eight weeks later, I received my much anticipated new truck.....a Ram 2500 BigHorn. Of course, I love my new ttruck, but this posting is in regards to the Dealer I used in making my purchse...Mark Dodge in Louisiana. It was a stretch to choose Louisiana ,for me living in AZ , but they were recommended highly here. Sure enough, their price beat the Ram build site pricing by 14% or about $8K for me. I was very impressed.
My reason for this note , now , is to further that reccommendation. I want to say that Aaron Ginsburg and Joe Dearman at Mark Dodge were exactly what one would want in a dealership. Straight forward, no gimmicks, changes or surprises. Not only was everything in my ordering process exactly as they said it would be , I can also attest to their honesty and stepping up when they were called on to do so. A freak weather event affected my new truck as it was being delivered to me by a transport company. This will be covered by insurance, but even though Mark Dodge had already signed off the vehicle to me, they stood up in making sure I was properly cared for after I got the truck. My new truck incurred damage duing transport due to a hailstorm. Although they had no responsibility, the folks at Mark Dodge stood up to maintain their customer's satisfaction. Even to the point of offering to pay insurance deductibles. I believe this defines superb customer service. I highly recommend Aaron and Joe at Mark Dodge in Lake Charles LA when it comes to ordering your new Ram/Jeep.