Thank you for this - that is very helpful. I actually did look at parts cost for BSM, and the replacement glass (with the indicator light) can be had for around $80 CAD per side, plus whatever other parts I would need.
I spoke with my dealer today, and they confirmed I'm not getting the BSM - I have Equipment Group 'B' and NOT Level 2. They claim that "Level 2" was locked out to them when they placed the order 3 weeks back, but they also told me on the day that I ordered that Group B and Level 2 were the SAME - they are not the same. Now I also found another issue with the build sheet in that my build reverted some of the other adjustments I already had the dealer make weeks ago, IE my truck is now 9,900lb GVWR (I need the 10,000 - that 100lb matters to me!) and also no longer has the off road group (which I specified), but has protection group instead! So, my situation just got a whole lot worse than it was. To make it even worse, they are now saying it can no longer be modified!!
At this stage I feel like asking my dealer for my deposit back and starting the process all over again - I have not signed anything, but have paid a deposit. I don't care as much about the timeframe as much as I do getting the truck I want with the options I need. Else, I would just buy whatever is available on the lot!! FCA really need a better way to do this - the lack of transparency and visibility with the dealer in the middle is horrible. If I was buying a Big Mac and wanted Bacon on it and I didn't get it, maybe I would be ok, but this is a $70k purchase and as a customer I should expect to be able to get exactly what I want!! So frustrating.
Any thoughts or ideas based on people's experience to date? The dealer tells me that my truck is in "D" status if that helps - they tell me that means it can't be modified? That said, I am also losing trust in what my dealer tells me.