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Popping in the front end 2019 3500 HD

Anyone have a current list of torque specs for the front ends on these things? I'd likely go at all the bolts myself and check.
 
Has anybody tried lubricating the suspected noise making points? It’s easy to do and way less frustrating than going to the stealer.


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I’ve had my truck in to the dealer 3 different times for this “clunking” it drives me absolutely bat shot crazy. The body mount TSB did nothing...
 
I have a 2020 2500 with 1900 miles from day one clunking on right front on right turn from stop over exiting spots. I just put front 2" leveling kit now it's more pronounced and on driver side now also. I have the Bilstein shocks and I'm thinking it's the shocks themselves?
 
I don’t think it’s your leveling kit.

Took this picture yesterday that shows some rub marks from the body mounts
3ffedd86516f8b9bba8c8c488863f502.jpg



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NordicNevs said:
I don’t think it’s your leveling kit.

Took this picture yesterday that shows some rub marks from the body mounts
3ffedd86516f8b9bba8c8c488863f502.jpg



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Which mount point is that one? Is it doing that on any other ones?
 
TSB 23-013-19 applies to 2019 3500s, the a-pillar mount. When you say front passenger are you talking the front one by the bumper or the a-pillar mount at the very front of the cab? The other TSB in the string posted by Ram cares is for 2500 only. I’m seriously considering putting together some sort of spacer, like a big plastic washer to eat up some space and allow me to tighten down that mount more and get rid of that play.
 
Squatch said:
TSB 23-013-19 applies to 2019 3500s, the a-pillar mount. When you say front passenger are you talking the front one by the bumper or the a-pillar mount at the very front of the cab? The other TSB in the string posted by Ram cares is for 2500 only. I’m seriously considering putting together some sort of spacer, like a big plastic washer to eat up some space and allow me to tighten down that mount more and get rid of that play.
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This one is the passenger floor board mount.

I bet a piece of delren for a low coefficient of friction would be a good move to allow sliding and surface area for tightening.

I have had all cab mounts replaced 2x and the a pillar checked out a few times too




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My truck has been at the dealer for 4 consecutive days now and they still have not found what's making the popping sound. Apparently they have put a camera underneath when it makes the noise and see no movement anywhere and have also been talking to FCA engineers about it. They're replacing the drag link tomorrow to see if that's the cause. Gotta love when they can't find the answer and just start throwing parts at it. I think the engineers should get their hands on one that's doing it and figure out what the problem is then send out a useful TSB. On the bright side the loaner vehicle they gave me is a Durango with the HEMI in it, goes like snot!
 
Will be at the dealer for a week now come tomorrow with no resolution. I just put in a case with FCA customer care although I suspect it won't help.
 
el Rojo said:
Does anybody else have this going on? It only happens when I pull my 20,000 lb fifth wheel. Sounds like shocks to me.
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I have a 2020 2500 with the Bilstein shocks and from day 1 it had popping in the front end when hitting bumps. I had a 2" level front kit installed with stock shocks and certain bumps amplified. took off 1 front shock at the bottom bolt and there is 1" left of travel in the shock so I'm going to take an educated guess that its the shocks bottoming out. I have new fox shocks on order and they are longer hope this fixes it. I'm guessing when you put your trailer on it's doing the same to your front end.
 
heyguy said:
I'll take another crack at it with my dealer then I'll be escalating. A guy I work with has had his 2019 at another dealer numerous times with no fix. They're just throwing parts at it now with no idea what is causing the noise.
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Front shocks too short and are bottoming out at full extension.
 
RamCares said:
Hello everyone, we are sorry to hear that you are experiencing this concerning noise with your trucks! We would certainly appreciate the opportunity to investigate this further alongside a dealer appointment. Please do not hesitate to send us a private message for additional support while addressing this with your dealer. We are more than willing to get a case escalated on your behalf to a customer care specialist for additional assistance in having this resolved.
I have also attached TSB 23-032-20 that may be applicable to some of your vehicles. To ensure this TSB applies, a qualified technician must review the details of the TSB and specifics of your vehicle prior to service. Please feel free to let us know if you have any additional questions!
View attachment 11152

Kathryn
Ram Cares
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Hi,

I have found that the front shocks easily bottom out when going over certain bumps, I have had this issue since day 1 on my truck. I had put a leveling kit on the front end and it amplified my issue after looking into it further I had found that the shock now only has 1" of extension left and feel that the shocks are not rated for a 3/4 ton or better truck.
 
2020_Big Blue 2500 said:
I have a 2020 2500 with the Bilstein shocks and from day 1 it had popping in the front end when hitting bumps. I had a 2" level front kit installed with stock shocks and certain bumps amplified. took off 1 front shock at the bottom bolt and there is 1" left of travel in the shock so I'm going to take an educated guess that its the shocks bottoming out. I have new fox shocks on order and they are longer hope this fixes it. I'm guessing when you put your trailer on it's doing the same to your front end.
Click to expand...

Pull the front shocks off completely then go for a drive.. see if that eliminates the noise. If it does, then your theory is correct.
 
I have had trucks in the past with weird knocks in the front end. You could even feel it in the floorboards. Each time it was the lower front shock bolt. I don't know why. Everything looked normal but I had to overtighten them to get the knock to stop. Worth a try.
 
When I had my 19 I put kings with reservoirs on there...the popping was not from a shock bottoming out lol
 
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