DEF gauge sensor

[Nick]

2nd time this has happened . Def gauge gets down to just over a quarter next thing I know it shows empty and starts telling me I need to add DEF . Last time it happened I drove down to get some DEF it slowly started going back up and the low DEF icon went out . Drive time was about 10 minutes . I put in more Def and the gauge went up to where it should be relative to the amount put in . Sensor replacement due ?

 

[mbarber84]

What is the ambient air temp when you’re seeing this?

 

[Nick]

About 65 F

 

[downsc123]

This happened to me once about a year ago (weather was warm) - never happened again for me - I would monitor it address it if it keeps happening.

 

[Nick]

This is the second time and it happens when the gauge is between a quarter and a half . I shall see if it happens again and then see the dealer if under the extended warranty .

 

[RamCares]

This is the second time and it happens when the gauge is between a quarter and a half . I shall see if it happens again and then see the dealer if under the extended warranty .

Vehicle concerns are never fun in any capacity. If this concern persist, please reach out to us. We are more than willing to see where we can best assist in resolving this for you. Thank you, and we hope to hear from you soon.

Chris,
Ram Cares

 

[mbarber84]

About 65 F

Sometimes you can get some crystals in the sensor focus tube that take some time to work their way out.

I forgot to ask you earlier, what model year and how many miles on the truck?

 

[Nick]

Sometimes you can get some crystals in the sensor focus tube that take some time to work their way out.

I forgot to ask you earlier, what model year and how many miles on the truck?

2020 63 k. I did buy some additive that is supposed to decrystalize the sensors . I will see how that goes .

 

[Nick]

Vehicle concerns are never fun in any capacity. If this concern persist, please reach out to us. We are more than willing to see where we can best assist in resolving this for you. Thank you, and we hope to hear from you soon.

Chris,
Ram Cares

Thank you .