New Ram owner here. I bought a 23 2500 6.7 Cummins with 12,000 miles. I had noticed the outside of the front tires were pretty worn, which looking back at pics they were like that when purchased. The more I paid attention I noticed the truck had a pretty significant right hand pull. Took in for oil change, rotation and alignment (first pic below).

As soon as I left I noticed it still had the right pull. I took it back in and the dealer had it for almost 2 weeks with no resolution and the write up below (2nd pic below).

I then took it to an alignment shop and they adjusted the caster to be way off spec but the truck drives straight as an arrow:

I noticed the passenger side now sits about 1” higher than the driver side… it’s pretty noticeable just looking at the truck. Although it drives straight now, I don’t like how much cross caster is in it.
From what I’ve seen online this seems like a common issue. Is it possible something is bent? Or is there more work to do on the alignment, or do I just need to live with the truck leaning to the left in order to drive straight?
Any feedback is appreciated!

As soon as I left I noticed it still had the right pull. I took it back in and the dealer had it for almost 2 weeks with no resolution and the write up below (2nd pic below).

I then took it to an alignment shop and they adjusted the caster to be way off spec but the truck drives straight as an arrow:

I noticed the passenger side now sits about 1” higher than the driver side… it’s pretty noticeable just looking at the truck. Although it drives straight now, I don’t like how much cross caster is in it.
From what I’ve seen online this seems like a common issue. Is it possible something is bent? Or is there more work to do on the alignment, or do I just need to live with the truck leaning to the left in order to drive straight?
Any feedback is appreciated!


