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2022 Premature Aisin Failures

Based on the data, the K1 snap rings have failed in both towing and non towing scenarios, in all sorts of varying conditions. So I take that as, if you have a bad snap ring, it’s going to show up. The only factor is “when”, in terms of mileage before failure.

I have a very knowledgeable contact on the Aisin. I have been assured the snap ring is the causal factor in the failure. I have also been told that, if you want to increase the likelihood that the snap ring will fail, the use of Tow / Haul will very likely make the flawed snap ring rear it’s ugly head sooner. As it was described to me, activating Tow / Haul increases the ramp rate and aggressiveness of the apply clutch. I’m assuming this means the added forcefulness of the clutch can cause the snap ring to pop out sooner.

That being said, you should be running tow / haul anytime you are loaded or towing as it completely changes how the truck shifts, downshifts, etc.

This snap ring problem is inescapable. Trying to drive it softly will not make the problem go away. If the snap ring in your truck is a flawed one, it’s going to fail. Only a question of when. At this point, given all the data and information I have gathered over the past 8 months of researching and documenting, my approach and advice would be to drive the truck as it is intended to be driven, with the understanding that it may fail. Have a contingency plan in place, and make sure you have trailer towing assistance / insurance as part of what you do. Hope for the best, prepare for the worst, and drive the truck you paid for. When / if it eventually does fail, at least you will have a ton of foresight into this issue and can make appropriate steps to get the truck to a competent dealer and have it rectified.

As much as it pains me to say it, it’s up to us owners to figure this all out and have a plan in place. Ram isn’t reaching out to customers to let them know if their truck may be affected and there’s no sign of a recall in sight. This eventuality was the underlying reason why I started my research, documentation, and these threads here and elsewhere. I will continue to do so, in the hopes that it will ultimately keep others from getting into bad situations.
Great advice, Matt., this is exactly what I did before I left for my cross-country trip last spring. I got AAA and Good Sam roadside assistance (I would now look for something other than Good Sam since learning of their poor service) before leaving (and after their grace periods) and thankfully did not need to use either. However, about 3 weeks after getting back home the K1 went kaput and AAA had me (with my cabover camper) towed to a local dealership in about 30 minutes.

We need to look out for ourselves and be our own advocates. Ram/Stellantis only want our money.
 
As I understand it, it won’t make a difference if it fails or not, but it might make a difference how soon it fails.
Perhaps. But, even if we eat right, get plenty of exercise, and see our doctors and dentists regularly we're all still gonna die. :p (he says right after getting off of the exercise bike...)
 
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Wonder at what point can us with 2022's determine we're one of the lucky few with a solid Aisin? I have 28,000+ miles on my HO and I use tow/haul and engine break every time I drive it (minus highways without load). I don't tow that often though. May '22 build per door jam sticker.
 
I’m at 34k on my 22. So far so good but I’m built early (10/9/21). I don’t know that you can officially ever rule the failure out unless you know specifically what vin numbers are affected. Can make educated guesses at best based on the data.
 
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Another one bites the dust. 11/22 built 22 Ram 3500 HO Aisin down for the count pulling camper. just rolled 3,000 on the clock. ordered the truck last august. really enjoy it and over half the miles is towing. had to call in the ole 5.9 with a Nv5600 to get me home nearly 2 hours away from home after a 10 hour trip. any advice on proceeding. got home from a 2 week trip and found the “customer satisfaction notice” in the mail.
 

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Another one bites the dust. 11/22 built 22 Ram 3500 HO Aisin down for the count pulling camper. just rolled 3,000 on the clock. ordered the truck last august. really enjoy it and over half the miles is towing. had to call in the ole 5.9 with a Nv5600 to get me home nearly 2 hours away from home after a 10 hour trip. any advice on proceeding. got home from a 2 week trip and found the “customer satisfaction notice” in the mail.
I was going to ask if you had been identified under CSN71A. Sorry to hear you didn’t get it in time. I can add your truck to the spreadsheet. If you happen ti get a chance could you get me your transmission serial number?

Were you towing when it failed and what were your symptoms? Lost forward? Reverse work?
 
I was going to ask if you had been identified under CSN71A. Sorry to hear you didn’t get it in time. I can add your truck to the spreadsheet. If you happen ti get a chance could you get me your transmission serial number?

Were you towing when it failed and what were your symptoms? Lost forward? Reverse work?
yes indeed. was pulling a camper. around 300 miles into return trip home it threw an engine light. no symptoms that i could notice. noticed after a fuel stop fuel mileage got worse and worse. i attributed that to driving into a headwind fighting the storm up the east coast. got about 2 hours from home. loud clunk. shutter/vibration could barely go forward. kept momentum enough to get off the highway and lost all forward in drive. but retained reverse, backed it off the trailer today and reverse works perfect. i still have to get it to the dealer will try and grab serial# before it goes there.
 
yes indeed. was pulling a camper. around 300 miles into return trip home it threw an engine light. no symptoms that i could notice. noticed after a fuel stop fuel mileage got worse and worse. i attributed that to driving into a headwind fighting the storm up the east coast. got about 2 hours from home. loud clunk. shutter/vibration could barely go forward. kept momentum enough to get off the highway and lost all forward in drive. but retained reverse, backed it off the trailer today and reverse works perfect. i still have to get it to the dealer will try and grab serial# before it goes there.
Definitely sounds like the K1. I appreciate the info. I will get you on the spreadsheet.
 
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