What's new
By:
Ram Heavy Duty Forum

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Premium TPMS option not displaying on the Infosystem/Digital Dash

phatboy64

phatboy64

Well-Known Member
Messages
720
Reaction score
484
Points
63
I posted this in another thread but I want to get more visibility

I have a 2023 3500 Limited HO with the Limited Level 1 group and a bunch of other options. I spent weeks trying to find where on the digital cluster I can see my tire pressure. It is not there. I can see my tire pressure on the RAM app but nowhere to be found in the cluster. I took it to the dealer yesterday and the service department also could not find it, we know where it is supposed to be but it is not there.
After about an hour of investigation the dealers theory is that for some reason I didn’t get the Premium System but rather the Base System that only has the audible warning even though the Premium System is listed on my build sheet. I don’t think this is the case as 1. It is on my build sheet and 2. I drive on the beach and have had my tires deflated to 25 PSI and I am sure if I had the base system I would have got a warning. The dealer is doing more research.

I swear I saw it once the first day I had my truck but not 100% sure.

So I am wondering, Is this something that if the truck was equipped with the correct components would it just need to be “activated”, and if so is that something that can be done with AlphODB?
 
3500’s have TPIS not TPMS, so even if you could find the display it would not alarm you if the pressure was low.

It’s in your app, so it has sensors.

The owners manual shows that it’s in a tile under vehicle info. Page 106
 
Last edited:
Try this..... I am assuming by the OP not commenting he got it figured out.


hdrams.com

New digital dash and tire pressure

Ok I have been going crazy for the past month and didn’t want to post a stupid question but…..I give up. For the life of me I can’t see where on the digital cluster I can see what my tire pressure is. According to the manual it should be under the Vehicle Information tile but it is not there...
hdrams.com hdrams.com
 
sstoner911 said:
Try this..... I am assuming by the OP not commenting he got it figured out.


hdrams.com

New digital dash and tire pressure

Ok I have been going crazy for the past month and didn’t want to post a stupid question but…..I give up. For the life of me I can’t see where on the digital cluster I can see what my tire pressure is. According to the manual it should be under the Vehicle Information tile but it is not there...
hdrams.com hdrams.com
Click to expand...
Sorry about that. I am the OP and i have not figured it out....
 
phatboy64 said:
Sorry about that. I am the OP and i have not figured it out....
Click to expand...

I missed that..
I have never seen a Ram not have the TPMS display....very odd.

If it's on the build list and it's not there...the dealer should be adding it for you.
 
AH64ID said:
3500’s have TPIS not TPMS, so even if you could find the display it would not alarm you if the pressure was low.

It’s in your app, so it has sensors.

The owners manual shows that it’s in a tile under vehicle info. Page 106
Click to expand...

Correct. I know I have the sensors because as you said it is showing up in the app plus when I switched wheels over I put them in.

"The owners manual shows that it’s in a tile under vehicle info. Page 106" - That is the issue, it is not there as described in the manual. As mentioned the dealer agrees that on my truck it is not working as it should.
 
sstoner911 said:
I missed that..
I have never seen a Ram not have the TPMS display....very odd.

If it's on the build list and it's not there...the dealer should be adding it for you.
Click to expand...
Absolutely, they need to fix this on way or the other. But I have to believe the "equipment/parts" are there as it shows up on my RAM APP. (see attached)

APP.jpg
 
phatboy64 said:
"The owners manual shows that it’s in a tile under vehicle info. Page 106" - That is the issue, it is not there as described in the manual. As mentioned the dealer agrees that on my truck it is not working as it should.
Click to expand...

Are you missing any other pages under the vehicle info tile?
 
sstoner911 said:
So what's their game plan?
Click to expand...
Well the dealer is looking into this and asked me to bring the truck back so they can take a deeper look. My issue is I leave next Friday for a five week trip so I don't know I can get it to the dealer and leave it for a day or so before my trip. Trying to sort that out now.
 
phatboy64 said:
Not from what I can tell. I just sent the 6 screens that show up
Click to expand...

Are you able to get to the custom tile configuration page?
 
AH64ID said:
Are you able to get to the custom tile configuration page?
Click to expand...
Yes, I can get to the one where I can pick how many tiles are displayed (1 - 5) and I can get the the section where I can choose what information is displayed in each tile (radio, fuel economy, vehicle information...) and I can get to the place where I can customize what shows in the top left, center and right of the cluster.

What I am wondering is if all the parts/HW is there could it be a easy an "enabling" it with AlfaODB?
 
phatboy64 said:
What I am wondering is if all the parts/HW is there could it be an easy an "enabling" it with AlfaODB?
Click to expand...
Use AlfaOBD to read the BCM system ID.
What are the following settings set to:
VehConfig 3: Base TPM System Present
VehConfig 3: Premium TPM System Present
VehConfig 5: Non-Regulated Tire Pressure Information System (TPIS) Present
VehConfig 7: TPMS Configuration: Logic 1 NHTSA Enable Warning
 
Jimmy07 said:
Use AlfaOBD to read the BCM system ID.
What are the following settings set to:
VehConfig 3: Base TPM System Present
VehConfig 3: Premium TPM System Present
VehConfig 5: Non-Regulated Tire Pressure Information System (TPIS) Present
VehConfig 7: TPMS Configuration: Logic 1 NHTSA Enable Warning
Click to expand...
I will do this this morning. I am new to this SW where to I find these settings.
 
phatboy64 said:
Thanks
Click to expand...
I connected and here are the results

VehConfig 3: Base TPM System Present

No

VehConfig 3: Premium TPM System Present

No

VehConfig 5: Non-Regulated Tire Pressure Information System (TPIS) Present

Yes



VehConfig 7: TPMS Configuration: Logic 1 NHTSA

Enable Warning
 
You must log in or register to reply here.
Back
Top