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2019 Ram 2500 diesel " high pressure fuel pump recall"- my truck has been at the dealer 4 days for this recall-any of u dealing with this?

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Ram Beau1

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My truck has been at Sudbay Ram in Gloucester Massachusetts 4 days for this recall of hi pressure fuel pump replacement -any of you dealing with this now?
 
Have you contacted the dealer and asked why?
 
They probably have a backlog of work and not enough workers (very common in this "new normal"). I'd bet it's just sitting there. Have you contacted them to ask? People are waiting weeks if not months for appointments these days.

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flan said:
Have you contacted the dealer and asked why?
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I picked it up today. They said it was the first hi pressure fuel pump recall they did and it was very involved.Hopefully thats the end of the story
 
MtnRider said:
They probably have a backlog of work and not enough workers (very common in this "new normal"). I'd bet it's just sitting there. Have you contacted them to ask? People are waiting weeks if not months for appointments these days.

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Picked truck up today, dealer stated it was the first hi pressure fuel pump recall they did and it was very involved.Hopefully end of story.
 
Ok good to hear! It took longer than usual. Maybe a tool was needed they did not have. Anyway better then them rushing things. Enjoy!
 
So they turned a 4 hr job in to a 4 day job thats awesome way to do buisness
 
H3LZSN1P3R said:
Book time is 4hrs with an added .5hr for dual alternators and also .5 for adaptive steering so at most 5hrs from FCA to the dealer so any longer taken is unpaid

They did mine in 7-8hrs and they did a good job so im ok with the time taken
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So I wonder wtf they were doing all that time.........what state r u in? not that it matters
 
Ram Beau1 said:
So I wonder wtf they were doing all that time.........what state r u in? not that it matters
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He’s in a province or territory (whatever the difference is idk) under the rule of Honorable Justin Trudeau :p
 
flan said:
He’s in a province or territory (whatever the difference is idk) under the rule of Honorable Justin Trudeau :p
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What front bumper u have on ur Ram?
 
Mine dual alt truck took half a day, not exactly sure how many hrs as my DW dropped it off after dropping our son off at school in the morning, they gave her a ride home and then sent a car to pick her up in afternoon and she got our son back at the usual time so about 5-6 hrs. Alberta the Texas of Canada (f**k J. Turdeau).
 
Ram Beau1 said:
My Ram is a 2019 Limited diesel crewcab with Rambox-what model is ur Ram? Im concerned with front sensors getting blocked etc in new bumper
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I have a lowly tradesman. No park sensors here. Although the aev bumper does have provisions for them.
 
MEGA HO 3500 said:
Mine dual alt truck took half a day, not exactly sure how many hrs as my DW dropped it off after dropping our son off at school in the morning, they gave her a ride home and then sent a car to pick her up in afternoon and she got our son back at the usual time so about 5-6 hrs. Alberta the Texas of Canada (f**k J. Turdeau).
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Now that sounds like good service.
 
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