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2022 Ram HD Builds and orders - Post and discuss your TRUCK order here! ** NEW USERS READ POST #1 **

I started a new thread specifically for the order tracker here:

 
Hey all, new to the site. I'm in Canada, was just told last week my truck will not arrive until July. Dealer has provided minimal info besides saying it's in Mexico. I have an options report with vin #, date/time, and dealer enter odometer attached at top. Where would I find the order number. I can see DJ Fam Tracking number on the bottom of the build sheet. Any help would be appreciated. Thanks guys
 
Hey all, new to the site. I'm in Canada, was just told last week my truck will not arrive until July. Dealer has provided minimal info besides saying it's in Mexico. I have an options report with vin #, date/time, and dealer enter odometer attached at top. Where would I find the order number. I can see DJ Fam Tracking number on the bottom of the build sheet. Any help would be appreciated. Thanks guys
Does your POC say VON anywhere? It’s the VON.
 
New Ram order tracker just went live:

What in the wild world of sports...??? You have got to be kidding! And shockingly, it works...LOL
 
Unfortunately there is nothing below the VIN besides the table itself which lists the option codes and option descriptions.
Also check any other paperwork you initially received/signed. They POC is the number they use for pretty much everything until the VIN generates. All else fails, contact the dealer and they'll be able to give it to you
 
Maybe the paperwork is a little different in Canada. Top of the options report I received is different looking. I didn't order this truck someone else canceled and i was contacted by dealer and the put a deposit down. All I know is that it's in transit and past the built stage, but still in Mexico apparently. After reading the forum, seems as the new date of July is probably hopeful and it will be more than likely Sept. If that's the case, I may end up purchasing a truck on a dealer lot that's similar.
 
How long until we crash that server!?

Don't jinx me now...

I bet this is the result of the RamChat complaint box. If you went in to their break room, I bet the complaint box was overflowing with this specific complaint about how many request they fielded each day from us...LOL. There job just got so much easier!!!
 
Maybe the paperwork is a little different in Canada. Top of the options report I received is different looking. I didn't order this truck someone else canceled and i was contacted by dealer and the put a deposit down. All I know is that it's in transit and past the built stage, but still in Mexico apparently. After reading the forum, seems as the new date of July is probably hopeful and it will be more than likely Sept. If that's the case, I may end up purchasing a truck on a dealer lot that's similar.
You're dealer should be able to give you the original POC, but it may be different in Canada, but I would think their order would be assigned a POC. Sorry our brothers and sisters up north get screwed over in the whole ordering process...it makes no sense.
 
New Ram order tracker just went live:

Thank you! Not a complaint - more of an observation - I don't see a "Receive notifications by giving us your email..." on the page. Still, I like having a tool from the manufacturer to see status.
 
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