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2022 HD Crowdsourced VIN/Order Tracking

hey everyone anyone here that might be able to help me find the train info my dealer is clueless and Ram CS has no answer lol Vin # NG269737 TIA
 
For everyone who is in the same boat as me, no pun intended (truck is built, but MIA), this might help. I got this today from Renae at MD:-

“The system outage is not stopping the movement of vehicles, it is just stopping our ability to see the movement details. Keep an eye on your email for communication from the delivery team”.



Sent from my iPhone using Tapatalk
 
my salesman just got back to us re the status of our truck which has been sitting at Twin Oaks since the first week of April. he said that their "system with Chrysler got hit with a cyber attack so they can't see many status updates. is that connected to the VOIM outage? if it is, let's hope it is resolved quickly. I'd hate to get this close to delivery and be at the mercy of a hacker. i guess i should be grateful tho. i definitely feel for J-J's situation. i can't even begin to think what i would do if i had to reorder a new truck, as well as bag 4 planned camping trips because i had no vehicle capable of towing our new rig.
hang in there guys, it could be much worse.
 
Just curious What's voim? I was able to track mine today with the rail number through union pacific..
 
Basser53 said:
Just curious What's voim? I was able to track mine today with the rail number through union pacific..
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How were you able to do that? what info did it ask for Thanks
 
pcoreas said:
How were you able to do that? what info did it ask for Thanks
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Get the rail tracking number from your dealer .. union Pacific's number is 1800 877 5123..the other rail number were listed back a few pages.. its all automated..
 
Line 1285:
-Sunroof = Yes
-BSM = Yes
-VIN assigned on 4/11/22
-Notes: Rambox, ordered from Granger
 
Randy1021 said:
RamChat told me this morning I was in the Trim Stage of the build. Today is 162 days since order, finally making some progress!!!
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Fantastic!!! Glad to hear yours is moving.
 
Basser53 said:
Is that why my truck has been setting in what sounds like Saint Texas for 3 days? Or is it moving and just not updating?
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If you are getting your info directly from the rail company, it may not be impacted by the outage??? I wonder if there is a mixing yard and yours needs to swap trains??
 
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