ACEd
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I guess from my perspective, if I put a deposit down and then change my mind a week later because I found a better deal, I would factor in the difference assuming I lose the deposit before doing anything else. The deal would have to be better by significantly more than the deposit I lose - and original dealer gets to keep the deposit or refund at his discretion.My opinion is this- that is a cowards approach. It’s not the dealers fault that a buyer didn’t perform due diligence and shop around prior to placing the order. The deposit covers the time spent placing the order on the vehicle.
I do think that the dealer should refund the deposit, since the truck will likely be sold before it hits their lot.
But disputing the charge is Chicken sh*t.
just my $.02.
After my 2500 Limited was totaled by Hurricane Ida I actually placed a $500 deposit on a 2021 2500 Laramie that was in stock 3 hr away but it had expensive options (sunroof and 20 in tires) that I did not want and was 4th choice color - (only 2500 in stock week after Hurricane Ida in 500 miles that had most of equipment I wanted). Was planning to go Saturday and close deal - then I found a 2021 3500 Longhorn in Florida that was better equipment and color match. After thinking about it and checking insurance difference (minimal), I committed to the 3500 and put a deposit on it and then called first dealer and told them I needed to cancel the 2500 and dont worry about the deposit since I had tied up their truck. Then as we were leaving to pick up the 3500 in Florida, I got a call saying it had been transferred to another dealer and sold out from under me. They would gladly (though slowly) refund my deposit or would I like to order a truck from them - (Heck NO)
Following Monday, I ordered a 2022 3500 Longhorn locally at Affiliate pricing - (both of the 2021s were at MSRP, though the first dealer offered a $1000 discount and I would have gladly purchased from them if truck in stock had been closer to what I wanted.) Truck arrived day before my birthday and is exactly what I wanted (no compromises) and I saved more than 10 times the deposit off the Longhorn's MSRP and it was actually well under the 2021 2500 Laramie that I had originally committed to.
But if its 3 months later and 2022 production has been going since August but no movement on order - or if the order is messed up by dealer (wrong options, damaged in transit or whatever) and I want to go a different route because dealer did not deliver in reasonable time, then deposit should be refunded without any hassle.
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