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2022 Ram HD Builds and orders - Post and discuss your TRUCK order here! ** NEW USERS READ POST #1 **

My opinion is this- that is a cowards approach. It’s not the dealers fault that a buyer didn’t perform due diligence and shop around prior to placing the order. The deposit covers the time spent placing the order on the vehicle.
I do think that the dealer should refund the deposit, since the truck will likely be sold before it hits their lot.
But disputing the charge is Chicken sh*t.
just my $.02.
I guess from my perspective, if I put a deposit down and then change my mind a week later because I found a better deal, I would factor in the difference assuming I lose the deposit before doing anything else. The deal would have to be better by significantly more than the deposit I lose - and original dealer gets to keep the deposit or refund at his discretion.

After my 2500 Limited was totaled by Hurricane Ida I actually placed a $500 deposit on a 2021 2500 Laramie that was in stock 3 hr away but it had expensive options (sunroof and 20 in tires) that I did not want and was 4th choice color - (only 2500 in stock week after Hurricane Ida in 500 miles that had most of equipment I wanted). Was planning to go Saturday and close deal - then I found a 2021 3500 Longhorn in Florida that was better equipment and color match. After thinking about it and checking insurance difference (minimal), I committed to the 3500 and put a deposit on it and then called first dealer and told them I needed to cancel the 2500 and dont worry about the deposit since I had tied up their truck. Then as we were leaving to pick up the 3500 in Florida, I got a call saying it had been transferred to another dealer and sold out from under me. They would gladly (though slowly) refund my deposit or would I like to order a truck from them - (Heck NO)

Following Monday, I ordered a 2022 3500 Longhorn locally at Affiliate pricing - (both of the 2021s were at MSRP, though the first dealer offered a $1000 discount and I would have gladly purchased from them if truck in stock had been closer to what I wanted.) Truck arrived day before my birthday and is exactly what I wanted (no compromises) and I saved more than 10 times the deposit off the Longhorn's MSRP and it was actually well under the 2021 2500 Laramie that I had originally committed to.

But if its 3 months later and 2022 production has been going since August but no movement on order - or if the order is messed up by dealer (wrong options, damaged in transit or whatever) and I want to go a different route because dealer did not deliver in reasonable time, then deposit should be refunded without any hassle.
 
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There's some info about it on post 1 in the thread about it. TL;DR: I make updates based on info I'm told or read.

I was away from the computer this weekend and just caught up on threads. I made all updates to the tracking sheet I saw.

@sconym congrats on the progress! Strangely your window sticker loads for me but not your equipment listing.
Thank you! And thank you for continuing to maintain the spreadsheet. It’s an awesome reference tool. It’s strange, but I don’t have a build sheet yet. I was surprised when crypto sent me an email about the window sticker. The info on my build has been whacky for a long time. Fingers crossed it actually gets shipped soon. I keep adding more and more miles to my ‘16 3500 Laramie trade in. Up to 117k now!
 
awesome! does the dealer call and let you know or is there a place to find out? My 3500 longhorn dually went D1 on Dec 8 ... can't wait to get it!
My dealer texts me everyday the current status but ram chat has also lined up with every update I’ve gotten.
 
Did anyone here in Canada put an order in for a 2022 Ram 3500? Both of the dealers nearby are barely budging off of MSRP on my Limited, maybe 2% ... I'm finding this a bit ridiculous. I want the invoice price and they even refused to show me that number. I'm in interior BC but 7 hours from Vancouver.
Southwest Florida is the same way. In fact it would be less than 2% in my area. Most dealers down here don't have anything new on the lot to sell so they are getting every dime they can on what they do have to sell. I guess it's called survival...
 
Southwest Florida is the same way. In fact it would be less than 2% in my area. Most dealers down here don't have anything new on the lot to sell so they are getting every dime they can on what they do have to sell. I guess it's called survival...

I had tried buying a ‘21 dually from Cape Coral, that’s when I found out about dealers marking up trucks across the nation (I had been deployed for 6 months prior).

I had the sticker showing $86k, but these guys wanted $93k and told me the price had dropped $6k already. It just blew me away.


Sent from my iPhone using Tapatalk
 
I know I will get flack for writing the following, and so be it, but.........

The one I feel sorry for is the small town dealers! FCA's allocation system is putting them at such a disadvantage they are not able to compete
with the dealers that are selling over the internet. While dealers like Mark Dodge and others, discount prices and sell more trucks, it is making it harder
for the small dealers to order trucks. Personally, I think FCA should do away with the allocation system and just enter orders as ordered to allow smaller dealers
to get trucks and be able to compete against the bigger dealers. FCA will still sell the same number of trucks, it will just help spread sales to the small dealers.

I am not blaming people wanting to save a dollar. But, dealers such as Mark Dodge will discount the sale because they are never going to see you again, Once you leave
the lot they are basically done with you. They do not have to worry about any warranty or service work unless you are local. They people that drive 2000 miles to purchase
a truck will be the first ones expecting top notch service from the local dealer when they have problems. Many dealers are encountering problems with warranty work because
time allowed by FCA for warranty repairs are usually not enough to cover the actual mechanics time needed to do the repair. Again, I think the fix for this would be for FCA
to NOT allow sales out of a dealers given area. FCA did this between Canada & the USA, why can they not do it between Provinces & States?

The internet has done as much damage as it has done good. It's too bad because soon there will not be any small hometown businesses left, everything will just be ordered off the
internet from places like Amazon and such. I just wish that FCA had polocies that would allow the small volume dealers to be able to compete against the large volume dealers!
 
I know I will get flack for writing the following, and so be it, but.........

The one I feel sorry for is the small town dealers! FCA's allocation system is putting them at such a disadvantage they are not able to compete
with the dealers that are selling over the internet. While dealers like Mark Dodge and others, discount prices and sell more trucks, it is making it harder
for the small dealers to order trucks. Personally, I think FCA should do away with the allocation system and just enter orders as ordered to allow smaller dealers
to get trucks and be able to compete against the bigger dealers. FCA will still sell the same number of trucks, it will just help spread sales to the small dealers.

I am not blaming people wanting to save a dollar. But, dealers such as Mark Dodge will discount the sale because they are never going to see you again, Once you leave
the lot they are basically done with you. They do not have to worry about any warranty or service work unless you are local. They people that drive 2000 miles to purchase
a truck will be the first ones expecting top notch service from the local dealer when they have problems. Many dealers are encountering problems with warranty work because
time allowed by FCA for warranty repairs are usually not enough to cover the actual mechanics time needed to do the repair. Again, I think the fix for this would be for FCA
to NOT allow sales out of a dealers given area. FCA did this between Canada & the USA, why can they not do it between Provinces & States?

The internet has done as much damage as it has done good. It's too bad because soon there will not be any small hometown businesses left, everything will just be ordered off the
internet from places like Amazon and such. I just wish that FCA had polocies that would allow the small volume dealers to be able to compete against the large volume dealers!
Save a dollar? So i should give my local dealer $10k dollars because they won't budge off of msrp for me to order what I want? SMH
 
I know I will get flack for writing the following, and so be it, but.........

The one I feel sorry for is the small town dealers! FCA's allocation system is putting them at such a disadvantage they are not able to compete
with the dealers that are selling over the internet. While dealers like Mark Dodge and others, discount prices and sell more trucks, it is making it harder
for the small dealers to order trucks. Personally, I think FCA should do away with the allocation system and just enter orders as ordered to allow smaller dealers
to get trucks and be able to compete against the bigger dealers. FCA will still sell the same number of trucks, it will just help spread sales to the small dealers.

I am not blaming people wanting to save a dollar. But, dealers such as Mark Dodge will discount the sale because they are never going to see you again, Once you leave
the lot they are basically done with you. They do not have to worry about any warranty or service work unless you are local. They people that drive 2000 miles to purchase
a truck will be the first ones expecting top notch service from the local dealer when they have problems. Many dealers are encountering problems with warranty work because
time allowed by FCA for warranty repairs are usually not enough to cover the actual mechanics time needed to do the repair. Again, I think the fix for this would be for FCA
to NOT allow sales out of a dealers given area. FCA did this between Canada & the USA, why can they not do it between Provinces & States?

The internet has done as much damage as it has done good. It's too bad because soon there will not be any small hometown businesses left, everything will just be ordered off the
internet from places like Amazon and such. I just wish that FCA had polocies that would allow the small volume dealers to be able to compete against the large volume dealers!

You make a great point, and I’m not going to shoot you down for it. This is the same issue that has been brought up for YEARS with big box stores like Wal-Mart. Until someone way up the chain puts a stop to it, it will not be fixed. As consumers, we are also a part of the problem, but I will say that I will do what I can to save money for my family especially with the economy the way it is today.


Sent from my iPhone using Tapatalk
 
I know I will get flack for writing the following, and so be it, but.........

The one I feel sorry for is the small town dealers! FCA's allocation system is putting them at such a disadvantage they are not able to compete
with the dealers that are selling over the internet. While dealers like Mark Dodge and others, discount prices and sell more trucks, it is making it harder
for the small dealers to order trucks. Personally, I think FCA should do away with the allocation system and just enter orders as ordered to allow smaller dealers
to get trucks and be able to compete against the bigger dealers. FCA will still sell the same number of trucks, it will just help spread sales to the small dealers.

I am not blaming people wanting to save a dollar. But, dealers such as Mark Dodge will discount the sale because they are never going to see you again, Once you leave
the lot they are basically done with you. They do not have to worry about any warranty or service work unless you are local. They people that drive 2000 miles to purchase
a truck will be the first ones expecting top notch service from the local dealer when they have problems. Many dealers are encountering problems with warranty work because
time allowed by FCA for warranty repairs are usually not enough to cover the actual mechanics time needed to do the repair. Again, I think the fix for this would be for FCA
to NOT allow sales out of a dealers given area. FCA did this between Canada & the USA, why can they not do it between Provinces & States?

The internet has done as much damage as it has done good. It's too bad because soon there will not be any small hometown businesses left, everything will just be ordered off the
internet from places like Amazon and such. I just wish that FCA had polocies that would allow the small volume dealers to be able to compete against the large volume dealers!
I do understand the allocation process however, FCA is only concerned about selling their products, therefore I don't think it really makes a difference what size dealership you own be it small or large as long as you have the space to park the vehicles and a customer base to keep the vehicles moving. Generally speaking larger cities such as Dallas, Kansas City, Houston, etc have a larger population therefore need more inventory. I know of a few smaller dealerships in small hometowns that move a ton of inventory. if you are moving inventory FCA will keep them coming.......
 
The point I was trying to make is that my dealer is not doing its due diligence by even communicating back to me. And I'm giving them my money and business. The pendulum swings both ways. I always try to make a deal based on both parties, not just one sided. If they would even call me back and tell me they are trying to find out where my truck is, then sure. I'm not trying to screw anyone. But based on the stories here about Mark Dodge, it seems the customer care at least exists.
 
once you guys got this email how long did it take for them to build your truck? or what does this email mean am I d1 and being built now? this was my reorder from same dealer. Dec 9th order. they could not add the tow tech group to my order so had to just place another order for me. originally ordered Nov 14th. thanks for all your help guys
 

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once you guys got this email how long did it take for them to build your truck? or what does this email mean am I d1 and being built now? this was my reorder from same dealer. Dec 9th order. they could not add the tow tech group to my order so had to just place another order for me. originally ordered Nov 14th. thanks for all your help guys
I got that email weeks after my truck was built. Seems it was a blanket email sent to many of us. It doesn't really hold any weight, that I can see.
 
I had tried buying a ‘21 dually from Cape Coral, that’s when I found out about dealers marking up trucks across the nation (I had been deployed for 6 months prior).

I had the sticker showing $86k, but these guys wanted $93k and told me the price had dropped $6k already. It just blew me away.


Sent from my iPhone using Tapatalk
Not much has changed. I saw a Limited dually in the Fort Lauderdale/Miami area marked up to $103,000 last week. In September I bought a 2021 Longhorn 1500 for $1000 under MSRP from Cape Coral. I have a Limited dually on order from another dealer and when it comes in I will be trading the 1500 Longhorn in on that. Florida isn't a good place to buy a truck.
 
Well called ram chat and was told truck was delivered at 4:46am. Had to go that way while at work so stopped in just to confirm
No call from dealer yet. Will get more pictures soon
 

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The point I was trying to make is that my dealer is not doing its due diligence by even communicating back to me. And I'm giving them my money and business. The pendulum swings both ways. I always try to make a deal based on both parties, not just one sided. If they would even call me back and tell me they are trying to find out where my truck is, then sure. I'm not trying to screw anyone. But based on the stories here about Mark Dodge, it seems the customer care at least exists.
That's hitting the nail on the head!! I shopped 5 different dealerships within 125 miles of my home. First 2 dealerships I walked the lot, but they didn't have anything I wanted. One dealership tried to sell me a 2019 left on the lot for MSRP. I'm 65 years old so I appreciate the salesman thinking I was a young uneducated adult. The next dealership said they would find what I wanted, but wanted my life history , but I was in a hurry to get to an appointment. I left a piece of paper with the salsman identifying what I was interested in. They stated they would search and find me what I wanted. I ask for a business card and was told they would text it to me...... Never received a text or a phone call and it's been 8 months. I internet searched several dealerships within a 2000 mile radius of my home, no dealership was interested in helping me order a vehicle however, they did try to sell me something on their lot I didn't want. When I was home on vacation I visited my hometown dealership. 30 minutes later I walked out with a vehicle order in the system. With all my research I practically explained to my salesman (Sales manager) what buttons to push on his order screen. Took all of 15 minutes to input the data. They didn't even want a deposit, but I left $1000.00 deposit to show I was serious. So! You have dealers who are interested in selling and you have dealers who could care less if they sold a vehicle.
 
Well called ram chat and was told truck was delivered at 4:46am. Had to go that way while at work so stopped in just to confirm
No call from dealer yet. Will get more pictures soon
WoW! You can really see the rake on that truck. Looks like the rear is a foot taller than the front.
 
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