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2022 Ram HD Builds and orders - Post and discuss your TRUCK order here! ** NEW USERS READ POST #1 **

AF_Hemi said:
So if RamChat wont tell me anything beyond "shipping", how are you all finding out when it goes from KZ-LD to actually moving on the train? I've gotten emails when it went to D1 and when it went into framing, can I expect one when it goes to KZ-T? I don't want to bug the dealer daily lol
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Answering my own question, I got an automated email (Jeff) this morning that gave me the dealer ETA. So that would be Auto emails going into D1, starting build, and complete/shipped with dealer ETA.
 
AF_Hemi said:
Answering my own question, I got an automated email (Jeff) this morning that gave me the dealer ETA. So that would be Auto emails going into D1, starting build, and complete/shipped with dealer ETA.
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Must just be for some...I didn’t get an email about going into D1 or starting build and my truck is JS-LD as of yesterday.
 
Spark Plug said:
Sounds like youre same boat as i am. i ordered June 19. only thing i added was the power running boards, 12" screen and tow tech package. i wish i could at least know the reason for the delay. i could delete the running boards and just add AMP when the truck comes in.
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Knowing the reason would be nice but seeing the dealer ordered Limited’s hit the lots with those options standard is frustrating.
 
AF_Hemi said:
Y'all that aren't getting emails clearly haven't pestered RamChat enough. If you bug them enough then ask for a priority case number, you'll start getting emails from Jeff or Cara.
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True, I got the priority case # which really means nothing. They pretend to prioritize your order but really all they do is send periodic standard emails that give you status that you already know. I got one after mine was built saying it was entering the build stage. Then got one after it was shipped saying I was entering the shipping stage. So I guess late next week after I already get my truck, I will get an email giving me an estimated arrival date LOL
 
rickthom36 said:
Here are the pics the dealer sent me yesterday.
I picked it up yesterday afternoon.
Laramie CC. Lot of tech that I cant figure out.
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Did you order that? I didn’t see your name on the spreadsheet. If you did order it when did you place the order?
 
Hit up Ram Chat for my weekly update. This person was by far the least friendly or helpful. My interpretation of his replies were:
Stop $@&ing messaging us! You'll know your truck is built when the salesman hands you a pen and paperwork! BTW, congratulations on you new truck purchase!
 
MegaStro said:
These trucks are awesome but when you tell the customer 100% the priority is SOLD orders yet dealer stock is being delivered everywhere, you are just penalizing the brand followers. Example of "In-Transit" Dealer stock versus SOLD order in D1
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This! I ordered 8/4 in hopes my "sold order priority" was a real thing. Way too many dealers stocked up with similar or better builds than mine. I have not seen/heard any type of movement on my 2500 Laramie CC cummins build... fairly basic... no added tech other than BSM.
 
AF_Hemi said:
Y'all that aren't getting emails clearly haven't pestered RamChat enough. If you bug them enough then ask for a priority case number, you'll start getting emails from Jeff or Cara.
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Dang, I need to be more of a bully to ramchat then! I don't get any emails from Ram at all
 
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