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Waiting times at the rail yards

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d19r93

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Anyone else sit at the local rail yard for weeks and weeks with no movement? It seems like my truck was built fast. Within 30 days of ordering, it was built and on a train to the US. Arrived in Centreville, IL on the 13th of April, and has sat there since with no movement. I know Jack Cooper is the transport company with the original bill. Calling them gets me no where other than "The manufacturer has a contract, we cannot disclose shipments to the consumer." My dealer has done everything to escalate. I've called Ram and they say to talk to the dealer. Seems like no one can get ahold of Jack Cooper and get a status update. They sent 1 of 6 trucks to my dealership on a private tow truck. The one truck that was for stock, and not an order. Anyone else in the same boat? anyone know how to nudge the transport companies? Maybe I'm too impatient, given that some others on here still don't have their trucks built yet that ordered prior to the first of the year. But it just gets frustrating knowing you can drive by and see your truck sitting in the lot waiting for a tranport truck.

Sorry for the rant, just had to get my frustration out there! :)
 
Dang, I remember when you got built and I was thinking you would set a record from order to driveway.

It has to be incredibly frustrating to have your truck so close and nobody willing to finish the job.

This makes me want to get a vehicle trailer and start my own business delivering Rams to dealers. I could probably knock out 10 a day on my own if the travel time wasn't too far.

Good luck, hope you're posting pictures of your new rig soon.
 
OldJeepsNewTrucks said:
Dang, I remember when you got built and I was thinking you would set a record from order to driveway.

It has to be incredibly frustrating to have your truck so close and nobody willing to finish the job.

This makes me want to get a vehicle trailer and start my own business delivering Rams to dealers. I could probably knock out 10 a day on my own if the travel time wasn't too far.

Good luck, hope you're posting pictures of your new rig soon.
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Same! I was hoping for a record-setting order. It will still be a quick order, comparing to others. The dealer has a total of 5 cars waiting to come from the yard. They're all together, so I'm not sure why one of the group was sent by itself on a rollback.

As soon as I get it I will be posting pictures for sure!
 
Mine was 34 days at the train year, but the transport company had no issues working with me, although during the last conversation he said something that made me believe they thought they were talking to someone at the dealership. I didn't correct him in case he would decide to stop caring. But, with how open they were with me (let me know when the VIN showed up in their system, that it wasn't on their schedule yet, that they had put an expedite on the order) the person you spoke to may just not care about helping out. Maybe the dealer needs to move up the management chain at the transport company.
 
After 3 weeks at the local rail yard, the dealer called in and the truck showed up the next week.
 
Well, I did end up calling the transport company yesteday. He told me he had the VIN but looked like it was brokered out to another carrier. It showed up at the dealership this AM!
 
As someone that works for a railroad I can tell you that most likely your truck is at the "auto facility" waiting for the delivery. The railroads are trying to get these autos delivered as soon as possible so that the payment can be billed. Depending on the delivery driver or delivery truck shortage coming into play it can be a painful wait on your part.
 
I bought a truck that was ordered to dealer inventory - Moritz Ram in Fort Worth. I put my deposit down on March 29. I talk to the dealer every week to see if I can get an ETA. The latest word I have (after DealerConnect came back up last week) is that the truck is KZLD and balled up in the rail delays. Can't really tell when it might finally ship. Hopefully soon. Remarkable to me that what little production that is getting completed can't be sold because of transportation delays. That's a lot of 'work in progress' inventory holding up cash flow.
 
CallMeIshmael said:
I bought a truck that was ordered to dealer inventory - Moritz Ram in Fort Worth. I put my deposit down on March 29. I talk to the dealer every week to see if I can get an ETA. The latest word I have (after DealerConnect came back up last week) is that the truck is KZLD and balled up in the rail delays. Can't really tell when it might finally ship. Hopefully soon. Remarkable to me that what little production that is getting completed can't be sold because of transportation delays. That's a lot of 'work in progress' inventory holding up cash flow.
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They are pumping out over 800 trucks per day!
 
waveslayer said:
How many are being delivered everyday ?

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That’s kind of my point. You can produce all you want. If they are not being delivered all you’re doing is running up inventory and consuming cash. You’d think that would be enough to break the shipping log jam but that doesn’t seem to be the case.
 
CallMeIshmael said:
That’s kind of my point. You can produce all you want. If they are not being delivered all you’re doing is running up inventory and consuming cash. You’d think that would be enough to break the shipping log jam but that doesn’t seem to be the case.
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Yep that was my point as well, asking nicely without saying, " I don't care how many they produce a day if they can't deliver it. Stop production and use them to ship trucks out. There's the bottle neck." But I asked a rhetorical question instead

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CallMeIshmael said:
I bought a truck that was ordered to dealer inventory - Moritz Ram in Fort Worth. I put my deposit down on March 29. I talk to the dealer every week to see if I can get an ETA. The latest word I have (after DealerConnect came back up last week) is that the truck is KZLD and balled up in the rail delays. Can't really tell when it might finally ship. Hopefully soon. Remarkable to me that what little production that is getting completed can't be sold because of transportation delays. That's a lot of 'work in progress' inventory holding up cash flow.
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Mine's been in KZLD since the 2nd. :(
 
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